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dach78
12-14-2015, 04:16 PM
Hi
I got a pro c5501 that isnt seeing the adf
Any suggestions?

blackcat4866
12-15-2015, 01:45 AM
Are there any error codes recorded on the event log? =^..^=

dach78
12-16-2015, 07:39 PM
yes error code C-8001

blackcat4866
12-17-2015, 12:32 AM
Excellent. And what does this code indicate? =^..^=

ni311
12-17-2015, 08:30 PM
How did you end up here? C-8001 indicates that your link between DF and the machine is broken... You might have a broken PRCB or DF board might be defected.

blackcat4866
12-18-2015, 01:51 AM
I was encouraging this member to attempt to think for himself. It's a valuable skill. Someday he may need to do that if he becomes a technician.

Just tossing out solutions teaches him nothing, and he has no incentive to go through the steps to solve it himself. =^..^=

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