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JoeBloe
01-07-2016, 08:24 PM
I have a Bizhub 25e where the admin password appears to have been changed. How can I reset it to the factory default?

JoeBloe
01-08-2016, 02:05 PM
Ok, How about...how can I do a factory reset on the machine?

allan
01-08-2016, 02:07 PM
Did you change the key mode from alpha to numeric before inserting the password?

JoeBloe
01-08-2016, 02:35 PM
Yes I did. Is the default password for 25e 12345678?

allan
01-08-2016, 07:35 PM
Yes I did. Is the default password for 25e 12345678?

Try 6 zero's.

JoeBloe
01-08-2016, 08:03 PM
Nope...that didn't work.

allan
01-08-2016, 08:08 PM
try

service mode -> admin registration

It will display the current number.

JoeBloe
01-08-2016, 08:46 PM
How do I get into service mode?

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