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JoeBloe
01-11-2016, 02:34 PM
How do I get a Bizhub 25e into service mode so that I can reset the admin password?

allan
01-11-2016, 03:20 PM
Same as most KM machines find the counter then press stop 00 stop 01. Its somewhere in the menu probably under utility.

JoeBloe
01-11-2016, 03:36 PM
I tried going to: Machine Info and then scrolling to the second page that shows counts. No go. It just double beeps every time I enter "Stop" 00 "Stop" 01. I am using the red button on the control panel as the "Stop" button.

Am I in the wrong menu?

scanmc
01-11-2016, 03:46 PM
I believe this machine is Manufactured by Muratec. Hold down the mode key until it beeps twice. Then press *77 this will give you a list of the service functions

Hows
01-11-2016, 03:58 PM
Press <Mode>,<*>,<7>,<7>

allan
01-11-2016, 05:58 PM
Ok try the select key and then s00s01

scanmc
01-11-2016, 09:12 PM
Ok try the select key and then s00s01

Machine is similar to the Muratec MFX3530. Hold down the mode key till it beeps twice Then push *77 to put you into the service menu

JoeBloe
01-11-2016, 09:43 PM
31699
So here's the buttons on it. There's no "select" key. What is the correct key or menu?

iceman490
01-12-2016, 01:34 AM
This is actually a muratec box what you need to do is look up in the service manual the specific menu you need then push mode * then a two number code to enter the service menu

Sent from my SM-G920V using Tapatalk

laitang
01-12-2016, 06:55 AM
Use this function to initialize protect passcode and administrator's password.
1. Press <Mode>, <*>, <6>, <1>.
2. Press either [Initialize Protect Code] or [Initialize Admin Password].
3. Press [Yes].

Press <Mode> about two seconds until you hear the beep twice.
When you press “ * ”, you will hear short beeps.

allan
01-12-2016, 09:37 AM
sorry my bad i was thinking of a C25 without the e. Never got those models in my country.

JoeBloe
01-12-2016, 02:16 PM
Yeah!

That's what I needed. Thank you so much!

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