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ni311
06-15-2008, 10:44 AM
Hello guys,

I installed a C6500 with IC408. The copies are looking great but the prints, even the Fiery tests, are looking weird: I am getting a black overprint on all the printed page, sometimes 2/3 from a page and where supposed to be black on print I get white. The problem appears and disappears from time to time. I am thinking of an imperfect contact.

Any ideas?

redhotrob
06-15-2008, 12:22 PM
Might need the modified Image Processing Board.

"Negative image.

Ensure that the bizhub PRO C6500 has the modified Image Processing Board installed. The modified IPB serial number cut-in for the bizhub PRO C6500 is:
A03U010001509 - U.S.
A03UP10000697 - IKON (U.S.)
A03UW10000041 - Generic (U.S.)
A03V010000031 - For the bizhub PRO C6500P (U.S.)
The modified IPBs can be identified by one of the following:
A red dot on the white bar code label.
R144 has been removed (see attached photo).
Revision level 5 or greater (A03U H020 15 or higher)."

I had the same thing with a Creo IC-304.

ni311
06-15-2008, 07:58 PM
Already check this, it's a brand new machine installed a few days ago, R144 is not there.

Livebychance
06-16-2008, 01:34 AM
We have had many occurrences of this, It’s definitely the Fiery but we returned them.

If i were to guess it would be the video board of the rip.

random
06-16-2008, 07:01 AM
Swap ends of the cables before you start chucking out Fierys. Anyone found that customers are dropping fierys for Creos? Talking to a XeroX tech he said they were pretty much avoiding fierys now.

Livebychance
06-16-2008, 12:32 PM
We have tried different rip cables, swapping cables around, firmware 1.2 to 2.0 back to 1.2., o no avail. We currently have had four rips that would reverse image , totally black, and all sorts of other funkey output.

Also moved the rips to different machines and it did the same thing, eventually.

ni311
06-16-2008, 05:41 PM
It's the fiery, I changed with an used one, kept everything on, even the cables and now it's working, no image corruption... yet... :)

redhotrob
06-17-2008, 03:49 AM
We have tried different rip cables, swapping cables around, firmware 1.2 to 2.0 back to 1.2., o no avail. We currently have had four rips that would reverse image , totally black, and all sorts of other funkey output.

Also moved the rips to different machines and it did the same thing, eventually.


Firmware 1.2 to 2.0??
Isn't the latest for the IC-408 1.1?
Fiery X3eTY2 65_55C-KM Color Server v1.1 (http://services.efi.com/support/vfigs/9471201048/matrix.asp?pc=4555027114)

konisolver
06-17-2008, 04:12 AM
1.1 is the latest OS with only one patch. Color profiles for RGB ver.5

Livebychance
06-17-2008, 06:05 PM
My terminology might be different (not sold as Konica). We do not call it a ic408.

Here is our firmware history with the internal rip (hangs on back).
1.0
1.02
2.0

Also, my versions are dumbed down.

konisolver
06-17-2008, 06:56 PM
You have the wrong Fiery - C6500/IC-408 Versions ( 1.0 / 1.0a / 1.1) There is no 2.0 or 1.02 for this Fiery.

konisolver
06-17-2008, 06:57 PM
You have the wrong Fiery - C6500/IC-408 here are the only three versions for this controller - 1.0 / 1.0a / 1.1

Livebychance
06-17-2008, 09:59 PM
Our versions do not coincide because the rips we sell are dumbed down.
Mechanically exact same rip.

Here is the part number on the rip I believe should translate to your IC408,
45057792

konisolver
06-18-2008, 04:28 AM
here is the correct levels for c6500/ic408 - 1.0 / 1.0a / 1.1

random
06-18-2008, 07:53 AM
1.1a for 64bit and vista driver support

Haroldbfix
06-20-2008, 08:59 AM
It's the fiery, I changed with an used one, kept everything on, even the cables and now it's working, no image corruption... yet... :)

I fought this issue with the Creos as well. We tried a cable, a CIC Card which is the card inside the Creo that the cable connects to. We also tried 2 IMCB at the recommendations of SSD.

The problem disappeared but to this day im not sure what really resolved it. There were more than one tech working on this issue.

Anyway, you swapped the Fiery, is it still working?

random
06-20-2008, 09:12 AM
If the engine is the new type (red dot write units and revised transfer belt) then you need to load the fusion board patch on the creo. Doesn't seem to be a problem on older c6500 if the the resistor has been removed.

Haroldbfix
06-20-2008, 04:28 PM
If the engine is the new type (red dot write units and revised transfer belt) then you need to load the fusion board patch on the creo. Doesn't seem to be a problem on older c6500 if the the resistor has been removed.

I'll check into this. Your are the man!!!

ps What resistor? New style transfer unit? In regards to the transfer unit are you talking about the A03UR7A400 INTERMEDIATE TRANSFER

ni311
06-21-2008, 07:25 AM
Well, the image corruption appeared again. It seems that not the Fiery is the issue. The initial Fiery was put on other 6500 it is working properly. The weird prints appear only when machine runs out of memory, I'm thinking on a software problem.

random
06-21-2008, 01:36 PM
ps What resistor? New style transfer unit? In regards to the transfer unit are you talking about the A03UR7A400 INTERMEDIATE TRANSFER

R144 should be removed from the Image processing board. The intermediate transfer unit was revised. The drive collar on the back is different and the static roller next to the drive roller is now a roller and the plate on the side now has two roller shafts rather than metal grooves.


Well, the image corruption appeared again. It seems that not the Fiery is the issue. The initial Fiery was put on other 6500 it is working properly. The weird prints appear only when machine runs out of memory, I'm thinking on a software problem.

Is this an old machine? The memory control board was revised not long after the machine was released maybe you have an old one. If so you will not be able to upgrade firmware past 15. There are few techincal notices about memory problems with IC-408. Mainly to do with running out.

Specilist KVN
09-04-2008, 04:15 PM
My terminology might be different (not sold as Konica). We do not call it a ic408.

Here is our firmware history with the internal rip (hangs on back).
1.0
1.02
2.0

Also, my versions are dumbed down.

Firmware refers to the INTERNAL control of the MFP. This allows specific features and options to function properly.


The v1.1 refers to the FIERY system software.
The IC-408 is a Fiery, referred to as the Embedded. v1.1
The IC-305 is also a Fiery, but a more pwerful version and is an external server. v1.1a

The negative Image is caused by some machines getting out with bad colur boards in them. I had a brand new install not 2 weeks ago that required this part replaced.

Check with Japan or contact the Canadain Head Office and they will direct you to the actual solution.

hosman80
09-07-2008, 02:51 AM
i have had this issue on three machines, tried reseating and replacing fiery cables but no luck. finally we fixed them replacing the image processing board IPB for an updated board. you have to open a ticket with tech support and then use that ticket number to order it online and they send it to you (FOC) free of charge.

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