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jonpaul
02-03-2016, 01:30 PM
we have a c353 I was testing IUs when copier showed wrong imaging units and toner cartridges,but they were all correct.Rebooted,it has latest firmware,but no joy anyone seen this before?

Thanks in advance

allan
02-03-2016, 04:09 PM
Remove all the toners and IU's and leave the door open then goto -> service mode -> system 1 -> initialize -> data clear.
reinstall all the IU's and toners.
If this does not work u have a hardware problem

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