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Solotime
02-16-2016, 05:57 PM
Anyone seen this issue?

srvctec
02-16-2016, 06:09 PM
Reseat all plugs on main boards. Reseat the memory and/or replace it.

habik
02-16-2016, 08:13 PM
MFPB?

Give the connectors and memory a try as Srvctec suggested.

Solotime
02-17-2016, 03:35 PM
I tried this late yesterday. After that, when I went into the admin mode it immediately tells me to format the HDD. So I started the format process and it did nothing for 2 hours. So I shut it down, went into service mode and un-installed the HDD. So far it is working fine. Will update once we get more time with it.

allan
02-17-2016, 04:01 PM
Did you attempt a physical or a logical format?
Physical format can take a while.

Solotime
02-17-2016, 05:36 PM
I was not in the service mode and it did not give me the option. I am thinking hard disk errors. I was simply going into the Admin Area and the screen came up saying due to a recent change (I made none) that an HDD format was required. No options were given.

MINOLTAMAN1
02-18-2016, 12:33 AM
I've seen this before, but it escapes me. Is this thru the ADF? If so, does it do it both LEF and SEF? I'm trying to jog my memory.

habik
02-18-2016, 11:21 PM
I was not in the service mode and it did not give me the option. I am thinking hard disk errors. I was simply going into the Admin Area and the screen came up saying due to a recent change (I made none) that an HDD format was required. No options were given.

Go to Service and do as Allan suggested, could have been done over night if customer is happy with it. It could be faulty HDD. Is the firmware updated?

HuronMan
02-23-2016, 12:52 PM
It's the mfbs board.

Solotime
02-23-2016, 09:16 PM
So far the machine has been fine since "uninstalling" the HDD in the service mode. Only been 4 or 5 days but so far so good.

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