KM Bizhub C450P error code C-D366

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  • aleks8773
    Junior Member
    • Jun 2008
    • 9

    #1

    KM Bizhub C450P error code C-D366

    We recived KM C450P for service with error code C-D366. It was came when claent foget switch off on the night time main switcher. During analiz in the service center was found next type failures on the machine:
    1) Error code C-D366
    2) In the service mode, did not working fully some functions of menu( Software version is not showing any data under that menu, firmware update is not active and etc.)
    3) IC 40 ( 8 pins IC-m parameter IC) was checked and look clear.
    4) We tryed UPDATE firmware trought CF-memory flash but machine did not taked any update from card( possible we have unproperly firmaware. when we installed card to machine, Ready Led was OFF- Error Led was ON and machine nothing to do)
    Please who have any ideas, help to us. We nessecary in the instructions and other software for this machine.
  • leo
    Technician

    50+ Posts
    • Jun 2008
    • 64

    #2
    first of all, you need panel simulator to flash the firmware to machine and an null modemcable between the machine and the com1 port on your laptop.

    Comment

    • aleks8773
      Junior Member
      • Jun 2008
      • 9

      #3
      Thank you for you help. Yes I know i have the null modem cable but i have not the this programm do you have this panel simulator or where me its search if you have PLS send me on mail aleks8773@gmail.com

      Comment

      • ni311
        Senior Tech

        Site Contributor
        500+ Posts
        • May 2008
        • 658

        #4
        Did you get it? I have the version for C250P, I'm not sure it's the same but I can send it to you.
        Konica Minolta Error Codes - Explanations and Solutions

        Comment

        • aleks8773
          Junior Member
          • Jun 2008
          • 9

          #5
          Thank you. But I have the another problem. I have the C-DC00 error and language is Japan or Chinese and don't connect whith programm and don't flash from CF. Maybe this problem with NVRAM?

          Comment

          • ni311
            Senior Tech

            Site Contributor
            500+ Posts
            • May 2008
            • 658

            #6
            CD3##
            NVRAM Data error
            Abnormality is detected by the abnormal check of each NVRAM Data.

            CDC##
            Trouble related to Security
            Contact the responsible people of KONIKA MINOTLTA before taking some countermeasures
            Konica Minolta Error Codes - Explanations and Solutions

            Comment

            • MarioJov

              #7
              Hi. Give me please too panel simulator to flash the firmware C450P

              Comment

              • leo
                Technician

                50+ Posts
                • Jun 2008
                • 64

                #8

                e-mail adress?

                Comment

                • MarioJov

                  #9
                  Originally posted by leo

                  e-mail adress?
                  olegmario@mail.com

                  Comment

                  • MarioJov

                    #10
                    Thx. I very happy

                    Comment

                    • jeffreyclay
                      Technician
                      • Sep 2008
                      • 43

                      #11
                      I'm not sure how a Panel Simulator would help but Konica has a NVRAM restore program for the C450 on their website listed with the firmware. This software when loaded via CF Card will place you at a basic starting point with clean code and you should be able to upgrade from that to the latest level. Ofcourse the CF Card is prepared with the KM Firmware Imaging tool utility. I've had to do this for a few C450's and it works well.

                      Comment

                      • leo
                        Technician

                        50+ Posts
                        • Jun 2008
                        • 64

                        #12
                        panelsimulator is for the C450P model
                        P is for printer, and there is no panel to do servicesettings


                        C D366

                        u need to choose clear NIC or clear all, in the display (on the panelsimulator)

                        Comment

                        • ni311
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • May 2008
                          • 658

                          #13
                          I hope I'm not wrong but in the title's topic is C450P...
                          Konica Minolta Error Codes - Explanations and Solutions

                          Comment

                          • copiercopy

                            #14
                            Originally posted by MarioJov
                            Hi. Give me please too panel simulator to flash the firmware C450P
                            hi please inform me about panel simulator to flash
                            i have error code cd36e

                            Comment

                            • Benedict
                              OA techy
                              • Aug 2008
                              • 39

                              #15
                              OA technician

                              Hi Leo

                              Could you possibly forward me that package as well looks like we might need it in the future you never know.
                              benstechb@gmail.com

                              Thanx in advance

                              Comment

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