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ronlew
06-08-2016, 07:59 PM
Have a KM BH C544 w/FS-533 finisher; finisher tray will not raise with advent of copy. Have swapped controller board, signal cable to ctlr board, and tray lift motor; have also updated updated firmware. All sensors and cables check good. Any ideas?

blackcat4866
06-09-2016, 12:39 AM
I'm going to take a WAG that you've got a bizhub C554e. Is that correct? Not a C554 or a C544. And if it is a bizhub C554e, has it stored any error codes? =^..^=

ronlew
06-09-2016, 07:09 PM
I'm going to take a WAG that you've got a bizhub C554e. Is that correct? Not a C554 or a C544. And if it is a bizhub C554e, has it stored any error codes? =^..^=


No, it's definitely a C554 purchased second-hand. In wrestling with it, found a solenoid in the finisher to be a bit sluggish causing the problem. Removed the
solenoid and cleaned both the solenoid and the plunger and corrected the problem. Thanks for the followup.

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