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DijanJanssen
06-17-2016, 01:13 PM
C224e with 99-02 error, and C99-03 during Imaging Procces Adjustment.

Start button flashing spontaneously blue/red while test print and gives than 99-02.

Feed test all drawers without text is good, when text is on then gives machine during print 99-02 ?
Sensor test are OK

Parts that replace/switched:
Powersupply
Laser unit
High voltage
Board PWB Assembly
Drum units

No solution

Anyone have any suggesties?

copier addict
06-17-2016, 02:13 PM
Have you tried updating the firmware?

DijanJanssen
06-17-2016, 02:28 PM
Have you tried updating the firmware?

Yes firmware update gives no improvement:(

habik
06-17-2016, 03:43 PM
Pcl and ps font prints OK?

Byting on bits.

habik
06-17-2016, 03:45 PM
What ver fw did youload and what ver is on ssw25?

Byting on bits.

DijanJanssen
06-21-2016, 10:29 AM
Soft 25= 60
Firmware= GD2-K9 (new 10-6-2016)

I am now going to create a log file, see if we may see an error?

habik
06-21-2016, 04:22 PM
I've got 2 m\c next to each other both were on G20-K7. I am flashing one with GD2-K9 as I am typing so can compare if issue arrises.

Byting on bits.

avecosat
06-22-2016, 09:12 AM
I`ve got 2 or 3 machine with this firmware and don`t have problem , SSD version??

habik
06-24-2016, 06:53 PM
No issue so far.

Byting on bits.

Albonline
06-24-2016, 09:39 PM
we've run into this a few times and its usually ssd or hdd

paulinho
01-18-2017, 05:11 AM
Just curious to know whether you resolved this issue and if so what was the final solution.

I have a colleague who is currently experiencing a similar code on a C454e

Cheers


Soft 25= 60
Firmware= GD2-K9 (new 10-6-2016)

I am now going to create a log file, see if we may see an error?

TheBlueOrleans
01-18-2017, 06:09 PM
Per the Service Manual:

1.11.5 99-03
(1) Contents
JAM type Controller JAM
JAM code 99-03
Detection timing 99-03 Image stabilization not completing a job.
Misfeed processing
location -
Relevant parts -
(2) Procedure
Step Action Control signal Location of electrical component
1 Initial check items - -
2 Open and close the front door of the main body

1.11.6 99-04
(1) Contents
JAM type Controller JAM (finisher pre-drive is not completed)
JAM code 99-04
Detection timing 99-04 The finisher pre-drive is not completed even with a print start command received.
Misfeed processing
location -
Relevant parts -
(2) Procedure
Step Action Control signal Location of electrical component
1 Initial check items - -
2 Open and close the front door of the main body, or
open and close the front door of the finisher.

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You may want to check the front door sensors, if they're not registering the front door closed consistently, due to machine vibrations or unstable placement of machine (I've seen it, it does happen), it could very well be throwing a jam code as though the front door had been opened during a job.

I could be wrong, I'm probably wrong, I am often wrong. But check them.

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