Desert Rat
06-18-2016, 04:59 AM
It does this from power on. First it displays the J1051 code and shows a jam in the by pass tray.
There is no paper in the tray. 20 seconds later it shows the C-3102 code which refers to not seeing
the pressure on : off sensor PS26. The fuser motor does not turn. Turning the handle I can see
the lower roller going up and down as the knob is turned. It turns ok in the paper feed direction.
There is a gear with a few teeth missing, but it turns the belt.
Now this customer has a C6501 also. So I swapped them. The original 5500 fuser did not cause the
same codes to appear, the fuser motor turned in both direction. The lamps lite up. Then it gave a code
C3902 I think. But it was an overtemp code.
Put the 6501 fuser in the 5500 and the same codes appear.
Customer said he was just setting them up for a demo. Both worked for a day
then the 5500 started doing this code.
When I started this call I noticed the locking handle for the fuser tray had some in and out play.
Then I saw the the locking cam was broken and replaced that. I was hoping this was preventing an
interlock sw from closing. Nope.
How often does that conveyance driver board go bad? I have yet to change a board on these machines
in 5yrs.
Just as I was going to ask what else, the front door interlock came to mind.
But really what else?
Thanks
DR
There is no paper in the tray. 20 seconds later it shows the C-3102 code which refers to not seeing
the pressure on : off sensor PS26. The fuser motor does not turn. Turning the handle I can see
the lower roller going up and down as the knob is turned. It turns ok in the paper feed direction.
There is a gear with a few teeth missing, but it turns the belt.
Now this customer has a C6501 also. So I swapped them. The original 5500 fuser did not cause the
same codes to appear, the fuser motor turned in both direction. The lamps lite up. Then it gave a code
C3902 I think. But it was an overtemp code.
Put the 6501 fuser in the 5500 and the same codes appear.
Customer said he was just setting them up for a demo. Both worked for a day
then the 5500 started doing this code.
When I started this call I noticed the locking handle for the fuser tray had some in and out play.
Then I saw the the locking cam was broken and replaced that. I was hoping this was preventing an
interlock sw from closing. Nope.
How often does that conveyance driver board go bad? I have yet to change a board on these machines
in 5yrs.
Just as I was going to ask what else, the front door interlock came to mind.
But really what else?
Thanks
DR