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PA3040
06-21-2016, 01:40 PM
Dear all

I have Lexmark S405 Interpret Priner

Isse

It display is showing Paper Jam!
I carefully checked it when I send the print its feed only one inch and get paper jam

as well as when I power on it is showing paper jam the I pressed the START key then jam disaper

Please advice

subaro
06-21-2016, 03:40 PM
So what did you actually do in terms of trying to improve feeding the paper?. There is basics in troubleshooting paper feeding problems that a tech is expected to perform. Let's try by cleaning the pickup rollers and feed paths. demonstrate that you have actually done something.

PA3040
06-21-2016, 03:55 PM
So what did you actually do in terms of trying to improve feeding the paper?. There is basics in troubleshooting paper feeding problems that a tech is expected to perform. Let's try by cleaning the pickup rollers and feed paths. demonstrate that you have actually done something.

Thanks for the reply

I have two printers both are same model
In the first attempt I cleaned the pick up rollers and then i changed the feeding unit with other printer then I changed the feed sensor but problem is remaining same

My point is.... when I switch ON the machine, it is initialing and then paper jam is displaying

I do not have service mode to test sensors

please advice to find out fault

thanks in advance

subaro
06-21-2016, 04:18 PM
Thanks for the reply

I have two printers both are same model
In the first attempt I cleaned the pick up rollers and then i changed the feeding unit with other printer then I changed the feed sensor but problem is remaining same

My point is.... when I switch ON the machine, it is initialing and then paper jam is displaying

I do not have service mode to test sensors

please advice to find out fault

thanks in advance


This is a cheap inkjet machine i see listed for 130 dollars, so i doubt you will find and service manuals for this machine to test the sensors. In fact this may have only one sensor for paper detection and will use an encoder disk for paper feed monitor, aslo encoder strip for carriage movement detection. If you changed the feeding unit, then there is only one thing left, that is the mainboard, as the feeding unit would usually have the paper detect sensor. Don't really know this machine personally, but most inkjet functions the same way. you will have to be intuitive in troubleshooting this. Inkjets are messy repairs.

subaro
06-21-2016, 04:39 PM
Actually, there is a service manual and firmware update for this machine.

PA3040
06-21-2016, 07:07 PM
Actually, there is a service manual and firmware update for this machine.

Hi

Firmware has been updated

Where can I find the Service manual

subaro
06-21-2016, 07:58 PM
Hi

Firmware has been updated

Where can I find the Service manual


http://support.lexmark.com/index?page=productSelection&channel=supportAndDownloads&locale=EN&userlocale=EN_US

when you click on partner log-in, if you have dealer login.

PA3040
06-26-2016, 04:08 PM
http://support.lexmark.com/index?page=productSelection&channel=supportAndDownloads&locale=EN&userlocale=EN_US

when you click on partner log-in, if you have dealer login.

Dear All,

My Printer is displaying "Preparing Printer.... " Please advice to solve this issue

Thanks in advance

Lance15
06-27-2016, 02:23 AM
Like subaro said....it's a cheap inkjet. Let it go. Move on...........

If the customer really wants it fixed, you'll have to figure it out. Like us real tech's, you'll figure something out.

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