epeterson
07-01-2016, 09:13 PM
I have to identical C654e Konicas. I have verified every setting possible between the two C654e (latest firmware, webpage settings, service mode settings) to verify they are set the same. I have 2 identical Scanstations, with the Konica RT TWAIN (v4.0.12200) driver loaded. Both machines scan and the eCopy workflows are the same between devices.
Here is my problem:
First scanstation you choose a workflow and it will take 16 seconds for the ADF on the Konica to start scanning pages. That is a really long time. The second Konica will only take 2 seconds to start scanning pages. Obviously, I have missed a setting or a check box...or something. I cannot find anything that will make a difference. I am stumped. Any ideas on why that scanning is taking so long?
Thanks,
Eric
Here is my problem:
First scanstation you choose a workflow and it will take 16 seconds for the ADF on the Konica to start scanning pages. That is a really long time. The second Konica will only take 2 seconds to start scanning pages. Obviously, I have missed a setting or a check box...or something. I cannot find anything that will make a difference. I am stumped. Any ideas on why that scanning is taking so long?
Thanks,
Eric