View Full Version : blank prints on ineo + 454e normal copies !
jakani
07-18-2016, 10:40 AM
hello,
the issue started last week and no one is able to print anything all the prints are blank ! i connected my laptop directly with the machine still the same BLANK ,
the copy is working just fine !
any suggestions on the cause or how to solve this problem
thank you very much
allan
07-18-2016, 01:12 PM
Can the machine do internal prints like the counter pages or the demo page?
jakani
07-20-2016, 11:21 AM
Can the machine do internal prints like the counter pages or the demo page?
hello
thanks for replying allan
yes it do the internal prints !
yesterday i changed the driver from PCL to Postscript and it start printing normally !
BUT the problem with the postscript is very slow on the network ,so the machine takes a long time to recieve and print a single job !
and there is 80 people printing on that machine
i have to change back to PCL driver ! but i have no idea why it prints blank prints
any suggestions would be appreciated
thank you
imihm
07-20-2016, 12:58 PM
[QUOTE=jakani;525179]hello
thanks for replying allan
yes it do the internal prints !
yesterday i changed the driver from PCL to Postscript and it start printing normally !
BUT the problem with the postscript is very slow on the network ,so the machine takes a long time to recieve and print a single job !
and there is 80 people printing on that machine
i have to change back to PCL driver ! but i have no idea why it prints blank prints
any suggestions would be appreciate
thank you[/QUOTE
Hi There...
Since the internal print tests are ok...it is just driver issue go back to pcl and see...
Thanks
allan
07-20-2016, 03:40 PM
Try using LPR instead of RAW on the port settings.
Could be a driver version problem.
Did you try updating the firmware?
allan
07-20-2016, 03:54 PM
Is PCL error reporting on or off?
jakani
07-20-2016, 04:56 PM
Try using LPR instead of RAW on the port settings.
Could be a driver version problem.
Did you try updating the firmware?
no i didn't try updating the firmware ! i will try i hope it helps
Is PCL error reporting on or off?
the machine doesn't show any error after it prints
jakani
09-27-2016, 12:32 PM
Try using LPR instead of RAW on the port settings.
Could be a driver version problem.
Did you try updating the firmware?
i updated the firmware and that solves the problem
thank you
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