C224 reset tool

[Elmo]

Hi All
I have a used C224 just come in with the CE Password changed from default
i have tryed all the different combinations i know but it looks like i will have to reset the machine
is there a reset tool for the C224
i have it for the E versions

Thanks

[mx6turbo89]

Are you referring to the MFPB reset tool? If so, the Color 'e' and Color non 'e' tool is the same.

[Woxner]

92729272 instead of try 9272927292729272 or even 9272 once i have seen alot of techs set this that way

[rrrohan]

You need to get a code and supply it to km who will give you a unlock code
This will reset the CE password

What ive done in past is dodgy but works
Open side door and unplug fuser
Enter service mode password screen
Close side door and wait for error
Press menu
You should now have skipped the password screen and be in
You will have to do this each time you neef service mode

[Elmo]

Thank you for the advice
i have tried all combos of the default password
had a go with unplugging the fuser but still asks for password
i will try the reset tool

[rrrohan]

Thank you for the advice
i have tried all combos of the default password
had a go with unplugging the fuser but still asks for password
i will try the reset tool

its possible firmware patched that. last time i tried it was on a not e model
ill try again in office if i get it to work ill record the process for u

ive never used the reset tool. in past ive had to enter service mode then do a stop sequence of numbers that brings up a reset screen. you then quoted the code to KM who would supply the reset code. once you input the reset code it sets it to factory default

the code is only valid for 24 hours tho

[Elmo]

if i can get into service mode you can go into enhanced mode an reset the ce password

[rrrohan]

if i can get into service mode you can go into enhanced mode an reset the ce password


nah because it asks for the password again before it lets you reset it

[Elmo]

This is what makes buying in used machines so much fun lol

[Elmo]

can anyone recommend a usb stick brand to use on C224 i normaly use a scndisk cruzer 2g but they dont seem to like it

[Synthohol]

are you plugged into the correct service port?
is the stick formatted fat32?

[Elmo]

Yes and Yes thought there was only 1 service port (remove the screw and lift the flap)
is there any other routines like leave the door open in service manual it states close door within 3 seconds of switching on
have noticed when doing movie data this memory stick is not always recognised
will get a new usb and try again

[Synthohol]

Movie data gets installed through the front ctl panel usb not the service port

[Elmo]

All sorted
was just the usb stick it didnt like
Got a new usb stick 1g
ran reset tool as per bulletin
password now reset to default

[rrrohan]

Fat32? It cant use USB3 but if its only 2GB im guessings it USB2

Sent from my SM-G900I using Tapatalk

[rrrohan]

Is that tool only for c224 and not c224e. KM tech support never mentioned a reset tool when i gad trouble

Sent from my SM-G900I using Tapatalk

[Elmo]

its the same tool for all colour

[rrrohan]

I guess benifit of KMs actual pass reset is its much easier

Sent from my SM-G900I using Tapatalk

[AG2827]

Hola fijate que tengo el mismo problema, tengo bloqueado EL SERVICE MODE, pero tambien tengo un CE04, pero no tengo el reset tool para reiniciar... tu tienes este software?? que me puedas apoyar, es que tengo 2 meses intentando con esta maqina pero tenia otros errores y no puedo sacar el codigo Token para que KM me de el otro codigo para reiniciarla.

Espero tu ayuda

[Phil B.]

Hola fijate que tengo el mismo problema, tengo bloqueado EL SERVICE MODE, pero tambien tengo un CE04, pero no tengo el reset tool para reiniciar... tu tienes este software?? que me puedas apoyar, es que tengo 2 meses intentando con esta maqina pero tenia otros errores y no puedo sacar el codigo Token para que KM me de el otro codigo para reiniciarla.

Espero tu ayuda

ok grave robber...

1) thread has been dead for a few years

2) please don't be rude... post your comments in english

[AG2827]

but can you help me?

[Synthohol]

Please post your question in english.

[Phil B.]

but can you help me?

we will try but if you don't post in ENGLISH... I won't even try to help.

[AG2827]

I have several problems with the 224e
1) CE004
2) I have Locked the Service Mode
3) I try to update the Firmware but I do not recognize the usb ... it says:
External memory information This function is not available
I already localize how to remove the CE004, but I can not enter the SM


I need to know how to unlock the SM and try with 92729272/001001/00000000/22222222 / none works I see a code to restart as the image but when I enter KM license I ask for token code, and as you know I have everything blocked and I can not remove it.


How can you help me...43128

[Synthohol]

none of those are the SM password.

[bogdanchr]

1)The default password is 927292792729272.try to acces service mode by starting the machine holding the yellow(reset) button for 10-15 seconds -> then press stop+00+stop+01 -> insert the 9272.. password
2)format fat32 usb drive
3)watch this video YouTube (https://www.youtube.com/watch?v=mF3qQQzj0so)
4)reset tool A145FW.TAR Dropbox - A145FW.TAR - Simplify your life (https://www.dropbox.com/s/jh313uwow7k2aow/A145FW.TAR?dl=0)



I have several problems with the 224e
1) CE004
2) I have Locked the Service Mode
3) I try to update the Firmware but I do not recognize the usb ... it says:
External memory information This function is not available
I already localize how to remove the CE004, but I can not enter the SM


I need to know how to unlock the SM and try with 92729272/001001/00000000/22222222 / none works I see a code to restart as the image but when I enter KM license I ask for token code, and as you know I have everything blocked and I can not remove it.


How can you help me...43128

[Phil B.]

1)The default password is 927292792729272.try to acces service mode by starting the machine holding the yellow(reset) button for 10-15 seconds -> then press stop+00+stop+01 -> insert the 9272.. password
2)format fat32 usb drive
3)watch this video YouTube (https://www.youtube.com/watch?v=mF3qQQzj0so)
4)reset tool A145FW.TAR Dropbox - A145FW.TAR - Simplify your life (https://www.dropbox.com/s/jh313uwow7k2aow/A145FW.TAR?dl=0)

posting how to enter service mode in a public forum is not wise.. we dont even know if this is a tech or end user..

suggest relaying that info via PM

[AG2827]

Hello friend, thank you for your interest but I am a new technician and I am working KM now and if you read my post I wrote the steps and attempts that I made to reestablish the SM.


So if you have other contributions are welcome




posting how to enter service mode in a public forum is not wise.. we dont even know if this is a tech or end user..

suggest relaying that info via PM

[AG2827]

Thanks for your help but unfortunately I do not read the .tar file only the external memory message appears-Function not available and also already enter the password that you wrote to me and it does not work for that reason in the image you can see that it asks for a code .. .that I can not extract from the print either. I do not know what else to do...


1)The default password is 9272927927
29272.try to acces service mode by starting the machine holding the yellow(reset) button for 10-15 seconds -> then press stop+00+stop+01 -> insert the 9272.. password
2)format fat32 usb drive
3)watch this video YouTube (https://www.youtube.com/watch?v=mF3qQQzj0so)
4)reset tool A145FW.TAR Dropbox - A145FW.TAR - Simplify your life (https://www.dropbox.com/s/jh313uwow7k2aow/A145FW.TAR?dl=0)

[Synthohol]

where on the machine are you plugging the usb stick?

[AG2827]

in the port where the FM is installed


where on the machine are you plugging the usb stick?

[Synthohol]

So just to be clear you are using the hidden usb behind the metal slider plate you need a screwdriver for?

[AG2827]

yes, on that side or port I am putting my usb but it does not read it, also try in the port that is behind the control panel and it does not recognize it ... what suggestion can you give me to restart the Service Mode


So just to be clear you are using the hidden usb behind the metal slider plate you need a screwdriver for?

[bogdanchr]

Try another USB drive!


yes, on that side or port I am putting my usb but it does not read it, also try in the port that is behind the control panel and it does not recognize it ... what suggestion can you give me to restart the Service Mode

[bogdanchr]

thx mate



posting how to enter service mode in a public forum is not wise.. we dont even know if this is a tech or end user..

suggest relaying that info via PM

[Synthohol]

Turn copier off hold down panel reset turn Copier on when it prompts you enter 9272 4x it end now you're in service mode
Also the usb stick has to be 4gig or less and you have to take all the files out of the firmware folder and put them on the root of the usb drive.
Should have:
App
Bin
Fw
IPtables
Satafw
Work_fw
And about 40 0ther bin files.
That is what belongs on the root of a 4 series firmware.
The 8 series and up you just need the fw000x folder on the root.
Usb must also be formatted fat32 not fat or ntfs or ex-fat.
You won't need service mode to install firmware..

If you are using the reset file that's all that needs to be on the root of the usb.

4 gig drive or smaller.

[AG2827]

thanks I am going to change usb because I was using a 2gb I have another but it is 8gb and the .tar file that I have when I extract it only appears 1 dstore


Turn copier off hold down panel reset turn Copier on when it prompts you enter 9272 4x it end now you're in service mode
Also the usb stick has to be 4gig or less and you have to take all the files out of the firmware folder and put them on the root of the usb drive.
Should have:
App
Bin
Fw
IPtables
Satafw
Work_fw
And about 40 0ther bin files.
That is what belongs on the root of a 4 series firmware.
The 8 series and up you just need the fw000x folder on the root.
Usb must also be formatted fat32 not fat or ntfs or ex-fat.
You won't need service mode to install firmware..

If you are using the reset file that's all that needs to be on the root of the usb.

4 gig drive or smaller.