Gabriel
09-21-2016, 12:34 AM
I got a service call the problem reported was paper jam in tray 1
I shutdown the copier, replaced set of 3 roller in tray 1
Power ON the copier and...
You can hear the fans, the start button is flashing red/blue
and display is few seconds ON and few seconds OFF also there is a clicking noise from relays
That's all, no service code. Nothing!!!
Document feeder and the finisher are unplugged
Not able to get into service mode or trouble reset function.
Not sure if memory RAM, CF Card or NVRAM could be the offending parts.
I never had this problem and not sure how to troubleshoot it.
Any help is welcome
I shutdown the copier, replaced set of 3 roller in tray 1
Power ON the copier and...
You can hear the fans, the start button is flashing red/blue
and display is few seconds ON and few seconds OFF also there is a clicking noise from relays
That's all, no service code. Nothing!!!
Document feeder and the finisher are unplugged
Not able to get into service mode or trouble reset function.
Not sure if memory RAM, CF Card or NVRAM could be the offending parts.
I never had this problem and not sure how to troubleshoot it.
Any help is welcome