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RevilZ
10-05-2016, 03:39 PM
I have run into a mystery with the new C658 model machine, AirPrint is missing. The setting option for it just doesn't exist. The button is gone but the space where it should be(in the menu) is still there, like it has been disabled somehow. I have turned on Bonjour and made sure there wasn't any weird network things disabled then did a network setting clear from service mode.

Still no Option. According to KM this machine has the ability and should do it natively. There are only the initial release firmware out currently and the only special firmware that seems to do much doesn't mention AirPrint anything. though some of the things are face palm inducing as usual.

Any thoughts or ideas as to where the setting might have gone or if there is another parent setting that's new to these machines?

Thank you!

habik
10-05-2016, 03:44 PM
Check SSW168 in System2


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Synthohol
10-05-2016, 04:11 PM
Check out admin mode network settings page 2 for airprint.

emujo
10-05-2016, 08:30 PM
It's the function version..softswitch 25 to a hex 40 (I believe). Emujo

Woxner
10-05-2016, 09:00 PM
you might also have to update the voice firmware to update the function. the soft sw may not work without the update

wseyller
10-06-2016, 02:42 AM
It is the function version like emujo said. Already had one of our techs go thru that on this model.

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RevilZ
10-06-2016, 07:27 PM
I will check the soft switches and version stuff. Thank you for the help. will reply with resolution.

HoonBoy
10-07-2016, 11:23 PM
on C458-C558-C658 series AirPrint needs to be activated with a license... Got one general for all machines...

FixStuff
10-09-2016, 12:06 AM
Airprint does not need a license. It's the function version like Emujo said.

RevilZ
10-19-2016, 02:56 PM
OP here - So When I updated to the G3 firmware and set Sw. 25 to 60 Airprint settings showed back up. I had another machine in the office with the same out of box experience, and the same thing fixed it.

Thank you all for your assistance.

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