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jakani
10-05-2016, 06:06 PM
hello ,

i have this C353 in a small department they don't print a lot actually but lately they start to do so ,anyway when they lunch multiple jobs at ones the printer freezes without showing any error code after they restart it , it starts working well ,

any idea on the cause of the problem or how to solve it ,


thank you in advance for any suggestions

copier tech
10-05-2016, 06:29 PM
I'd start by updating the firmware especially if its way out & also update the printer driver too.

habik
10-05-2016, 09:53 PM
as above..just adding HDD format and perhaps resetting NIC.

jakani
10-10-2016, 05:21 PM
I'd start by updating the firmware especially if its way out & also update the printer driver too.


as above..just adding HDD format and perhaps resetting NIC.



thank you very much for replying

copier tech
10-10-2016, 06:21 PM
No problem, how did you get on?

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