andre86
10-06-2016, 07:34 AM
Hello again,
we have a KM C220 thats completly hangs up, when the customer is sending a printjob.
When it happens, the data light is lightning an not blinking. The Control Panel is also not responding on any input.
They restart the maschine every time it happens, so they can work again.
Problem for us: Itīs not happening regulary, i didnt have the error on my visits.
What we did so far:
- Changing the memory on MFP Board
- Changing the Control Panel
Next step, i want to change the MFP board. I updated the new mfp board to the firmware version used on the maschine.
Will the maschine save the settings like Address book, network settings, etc.? Or do i have to export it?
Thanks for every help.....
we have a KM C220 thats completly hangs up, when the customer is sending a printjob.
When it happens, the data light is lightning an not blinking. The Control Panel is also not responding on any input.
They restart the maschine every time it happens, so they can work again.
Problem for us: Itīs not happening regulary, i didnt have the error on my visits.
What we did so far:
- Changing the memory on MFP Board
- Changing the Control Panel
Next step, i want to change the MFP board. I updated the new mfp board to the firmware version used on the maschine.
Will the maschine save the settings like Address book, network settings, etc.? Or do i have to export it?
Thanks for every help.....