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mrfuser
10-17-2016, 04:23 PM
Black looks great, color off just enough to make you think you been drinking a bit too much.

any ideas?

mo0651
10-17-2016, 04:39 PM
What steps have you taken? Single copy? Multi-page run?:confused:

allan
10-17-2016, 05:09 PM
You forgot to mention the P-31 code you are getting.
The encoder disk on the K drum drive is probably soiled.

Don't think of cleaning it get a new encoder disk. Or rather a complete new drive.
Good luck its a fun job.

mrfuser
10-17-2016, 06:51 PM
No P31 but we saw a p21

allan
10-17-2016, 07:00 PM
Then it could be an IDS problem bad ITB or dirty ID sensors.

emujo
10-17-2016, 07:07 PM
Do a print head skew reset then power cycle, this usually gets rid of color reg problems that are not caused by IU/ITB problems. Emujo

Woxner
10-17-2016, 09:20 PM
clean the reg sensors and do an intialize and reset.

mrfuser
10-17-2016, 09:38 PM
Where are the sensors that I need to clean?

Woxner
10-17-2016, 10:29 PM
open the right door and remove the belt. the two sensors are located on the black plate just under where the belt sits. move the shutter and blow air in them

mrfuser
10-18-2016, 09:32 PM
Still getting p-14. Any thoughts?

Woxner
10-18-2016, 10:58 PM
after you clean the sensors did you do and initialize and reset and maybe even gradation. if not you made no changes.

Woxner
10-18-2016, 11:00 PM
if you did not do the initialize and reset after cleaning then you did nothing. do the resets.

mrfuser
01-04-2017, 06:58 PM
This thing is crazy. I go and run everything through that has been suggested and nothing seems to work.
i then do a color registration in utility mode and adjust cyan, then all looks ok. I leave and a week later reverts back to color registration off.

Amy other ideas?

kingarthur
01-05-2017, 09:41 AM
This thing is crazy. I go and run everything through that has been suggested and nothing seems to work.
i then do a color registration in utility mode and adjust cyan, then all looks ok. I leave and a week later reverts back to color registration off.

Amy other ideas?

I had the same problem on a C452, it kept going out after I adjusted it, then I upgraded the FW, havenít been back since..

westvandude
07-27-2017, 07:30 PM
The C550 had further issues had all kinds of errors. Eventually I replaced the PSU board and all was well.... for about a year. Now I've got P31 again. This thing is driving me nuts. Have another tech coming by today hopefully we can check that K sensor disc as well as cleaning belt sensors.

But it's now telling me the right side door is open (which it isn't) and the paper transport behind that door is making a noise like it's trying to pickup a sheet of paper. Display is going nuts too, it alternatives between error and std screen like a flashing signal light. It's out of it's mind. Reset/initialization don't change anything.

It had the occasional (right door open) problem before. Then I put in a new yellow IU. After it cleaned/stabilized and got ready, door problem went nutso.

I have a spare C451 I can rob the PSU from however that one is working semi-ok but no finisher so for my big folded/stapled print jobs it's useless. Works ok for our product labels tho. If simple fixes don't work I guess I'm looking at another PSU board replacement.

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