7 Series Paper Tray Size Recognition Issues

[CraigW]

Anyone else seeing paper size detection problems on color & mono 7 series machines.

In the cassettes. 1 had letter loaded and said 5.5 x 8.5 the other was 11 X 17 and had ?? marks displayed.

Also had problems with the mono 7s cassettes as well.

Found a few solutions but not much info as of yet.

Thank You !

[copyrooks]

I have run into this issue on many bizhub 227s and c227s. Usually the 2 screws on the tray need to be adjusted and it works after. I read a bulletin about an issue at the factory where they werent set correctly. I havent seen the issue comeback once adjusted. Hope this helps

[blackcat4866]

I have run into this issue on many bizhub 227s and c227s. Usually the 2 screws on the tray need to be adjusted and it works after. I read a bulletin about an issue at the factory where they werent set correctly. I havent seen the issue comeback once adjusted. Hope this helps

I'm interested. Which two screws? Pictures please? =^..^=

[copyrooks]

I attached the pdf for it

[CraigW]

A few have worked after centering the screws.....some have not.


Those star washers remind me of fixes I used on 7020 series cassettes.

[tech51]

Also the wiring to the sliding block on the rear can break causing size errors.