C452 finisher tri-fold jamming

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  • copierwhisper
    Technician

    50+ Posts
    • Mar 2013
    • 78

    C452 finisher tri-fold jamming

    I have a C452 with a folding unit in the finisher, when anyone prints or copies more than one page to tri-fold the first page exits folded as expected and the remaining pages sit in the stacker unit unfolded and the machine cycles like it has no idea anything is wrong. I can hear the spinning of rollers inside the finisher, but the machine will stay in this state until you open the finisher door. Any thoughts?
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