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Norell.Strange
12-03-2016, 03:37 AM
Hi,

I am having a problem with 454e, user boxes are showing on machine's panel with documents saved in it. Prints can be taken out from user boxes from machine but when i access user boxes through pagescope box operator boxes are accessible (can be opened) but documents are not visible. just blank boxes. When i recheck on machine side they are available. I have formatted the HDD but nothing happened. Re-installed box operator, tried different versions but same problem. I even checked by connecting directly via network cable with machine using laptop, but same fault.

any solution or suggestion?

allan
12-03-2016, 05:35 AM
Does PSWC work correctly to access the documents?

Norell.Strange
12-03-2016, 09:35 AM
PSWC works correctly to access user boxes in HDD not files or documents!

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