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karim-tech
12-17-2016, 09:37 PM
Before it happen, machine asked to change the Imaging Black Unit,
when took it off and put the new one, appear "error code C-DC10".
Took it out and put the old one back, still the same "error code C-DC10".

Been trying to search "error code C-DC10" in the manual, but didn't find any info about that.

i try to change NVRAM, MFP board, PRCB board, still remain plz any one help

solidzdawg
12-19-2016, 08:25 AM
The Service manual says its a security related error and to contact them

the error code CDC## (The numbers make no difference its all the same security error) Its a very strange code to look up.

Im looking forward to what others have to say about it


-Z

B0265
12-19-2016, 10:04 AM
This is the information from KM Europe:
Background
After replacing of developer unit bk error code C-2650 appears. When you reinstall former developer unit the error code C-DC10 appears
Symptom
PRCB is damaged by wrong developer unit
Cause
The developer unit bk for Donau A0TK03D - DV-612K and Minerva A2X203D - DV711K are looking very similar but they aren’t identical.
Even the DV711K fits not really mechanical to Donau you can install. Due the wrong electrical connection the PRCB will be damaged. Additional some security parts.
Action
1.) Installed the correct Developer unit A0TK03D - DV-612K
2.) Replace the PRCB
3.) contact KonicaMinolta, for further steps.

allan
12-19-2016, 10:49 AM
Could it be a regional thing?

Have you done a system error clear?

habik
12-19-2016, 10:03 PM
Could it be a regional thing?

Have you done a system error clear?

I'd give that try as well. Wth new unit.

karim-tech
12-20-2016, 05:49 PM
hi
thx for support


clear all data : problem remain
firmware : problem remain
changing board (MFP board ,PRCB board , EEPROM board ) : problem remain
changing DEV unit with a new one :problem remain


what im trying to do is to rewrite the new unit in the machine or to clear the historic of the last DEV unit witch cause the problem:

can any one help for this issue : i can't find the [Engine FW DipSW],


New Release Disable mode

• To enable a unit that is temporarily used for troubleshooting or other purposes to be used
again as a new unit in another machine, New Release Disable mode is provided.
• Applicable units are the following that have the new unit detection feature.
Imaging unit/Y,M,C, Drum unit/K, Developing unit/K
<Procedure>
1. Open the lower front door.
2. Touch [Service Mode] → [Enhanced Security] → [Engine FW DipSW].
3. Touch [3] and check the key is highlighted (ON state) in reverse video.
4. Touch [OK].
5. Close the lower front door.
By closing the lower front door, the New Release Disable mode takes effect.

best regard
keep smiling

habik
12-20-2016, 10:15 PM
hi
thx for support


clear all data : problem remain
firmware : problem remain
changing board (MFP board ,PRCB board , EEPROM board ) : problem remain
changing DEV unit with a new one :problem remain


what im trying to do is to rewrite the new unit in the machine or to clear the historic of the last DEV unit witch cause the problem:

can any one help for this issue : i can't find the [Engine FW DipSW],


New Release Disable mode

• To enable a unit that is temporarily used for troubleshooting or other purposes to be used
again as a new unit in another machine, New Release Disable mode is provided.
• Applicable units are the following that have the new unit detection feature.
Imaging unit/Y,M,C, Drum unit/K, Developing unit/K
<Procedure>
1. Open the lower front door.
2. Touch [Service Mode] → [Enhanced Security] → [Engine FW DipSW].
3. Touch [3] and check the key is highlighted (ON state) in reverse video.
4. Touch [OK].
5. Close the lower front door.
By closing the lower front door, the New Release Disable mode takes effect.

best regard
keep smiling

You may have shot the NV RAM.

You may have noncorrupted backup of it on HDD? NVRAM recovery tool may help. A0P00Y0-F000-GQ7-D1

karim-tech
12-20-2016, 10:17 PM
You may have shot the NV RAM.

You may have noncorrupted backup of it on HDD? NVRAM recovery tool may help. A0P00Y0-F000-GQ7-D1
Hi thx for replay

I had change the NVRAM also and other boards .doesn't work.

Best regards
Keep smiling


Envoyé de mon SM-N9005 en utilisant Tapatalk

habik
12-20-2016, 10:22 PM
Hi thx for replay

I had change the NVRAM also and other boards .doesn't work.

Best regards
Keep smiling


Envoyé de mon SM-N9005 en utilisant Tapatalk

Have you tried the NVRAM recovery first?

karim-tech
12-20-2016, 10:24 PM
Have you tried the NVRAM recovery first?
No i don't have the utility to do that but changing NVRAM resolve the problem if it was a question of NVRAM

Envoyé de mon SM-N9005 en utilisant Tapatalk

mohsen3310
09-01-2023, 12:49 PM
hi
thx for support


clear all data : problem remain
firmware : problem remain
changing board (MFP board ,PRCB board , EEPROM board ) : problem remain
changing DEV unit with a new one :problem remain


what im trying to do is to rewrite the new unit in the machine or to clear the historic of the last DEV unit witch cause the problem:

can any one help for this issue : i can't find the [Engine FW DipSW],


New Release Disable mode

• To enable a unit that is temporarily used for troubleshooting or other purposes to be used
again as a new unit in another machine, New Release Disable mode is provided.
• Applicable units are the following that have the new unit detection feature.
Imaging unit/Y,M,C, Drum unit/K, Developing unit/K
<Procedure>
1. Open the lower front door.
2. Touch [Service Mode] → [Enhanced Security] → [Engine FW DipSW].
3. Touch [3] and check the key is highlighted (ON state) in reverse video.
4. Touch [OK].
5. Close the lower front door.
By closing the lower front door, the New Release Disable mode takes effect.

best regard
keep smiling
to enable Engine FW DipSW
go to system2 software switch
change switch no 59 to 01 in hex
go to enhanced security then you see engine fw dipsw

fahadadilkhan
02-16-2024, 02:22 PM
59-1 hex

fahadadilkhan
02-16-2024, 02:26 PM
I have escraped this code machine

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