Konica Minolta Bizhub C454e Print/Scan

[mearmi]

Konica c454e stopped Scanning/Printing. Ethernet connector light is ON.IP settings are correct and is not pinging Please adviseThanks

[Woxner]

use a laptop to see if it connect. use a cross over cable you can also try a network reset. possible mfp is bad

[blackcat4866]

It may also help to hard set the network communication speed (rather than Auto). =^..^=

[emujo]

A minor or major network change could cause this issue. NIC would show connection LEDs, but configuration no longer matches the network so you would lose communication. Could be a gateway issue, or did you move to a different ISP. Emujo

[Rvale]

i had the same situation today, checked verything without success, my check list for such situations goes like: Config page print, ping, connect with crossover, Cable, sockets, router, Initialize, firmware, PRT Board, OACB.

But you have to check it all yourself, dont rely on anyone to clear some points for you.

Rgds.

[mearmi]

A minor or major network change could cause this issue. NIC would show connection LEDs, but configuration no longer matches the network so you would lose communication. Could be a gateway issue, or did you move to a different ISP. Emujo


It is pinging and printing

we didn't change ISP

client reset the settings and got this issue

Thanks

[Woxner]

what is the scan error? is this email smb or ftp

[rrrohan]

The fact he mentions ISP obviously means he used email.
It could even be server fault. Mailbox full?