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blax
01-06-2017, 11:17 PM
hello, how to see error logs in a c352? xerox copiers have "history errors" to see failures, but i dont know where to see them in konica...

before replae the mainboard i need to check if another part is having error...

thanks!

Woxner
01-07-2017, 12:22 AM
service mode it will give jam and error codes. are you replacing the mfp or main pwb. what is you issue. you may not need to replace bd. i have never replaced many of these bds.

copier addict
01-07-2017, 02:19 AM
I'm with Woxner on this one. I don't remember having to replace a board on one of these machines. What problem are you having? It may help to state the issue and have an experienced KonMin tech give advise.

blax
01-07-2017, 07:35 AM
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machine turn off many times... some times can print 10-15 pages and then turn off again, and turn on later...
we replaced hard disk from another machine and same results...

video here: https://youtu.be/oq1vmS4bXhg

Woxner
01-07-2017, 03:53 PM
may need firmware redone or nvram is going bad. its been awhile but there might be a nvram reset for this.

blax
01-07-2017, 07:01 PM
may need firmware redone or nvram is going bad. its been awhile but there might be a nvram reset for this.
and how to check nvram?
should i need to check the battery on board?

Woxner
01-07-2017, 10:12 PM
no real way to check on these machines unlike the new ones. the symptom you have is one of nvram. but do firmware first to see if it helps

blax
01-07-2017, 11:06 PM
but do firmware first to see if it helps

do you have the latest firmware? or where can i get it?

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