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gavrielx
01-11-2017, 09:20 AM
Hi,
I have a weird problem recently in one of my clients.
Printer not printing more than one copy at a time i try in Word and Acrobat?
Windwos 7 32 bit.
BizHub 751 Last Driver.

Any suggestions?

tanks

methogod
01-13-2017, 12:53 AM
what if you print a blank word document?
copy is ok?

sounds like hard drive in print controler (but need more info)

Woxner
01-13-2017, 01:57 AM
does this happen in adf and on glass? if so clean the sensor under the drum. could also be the webb. when it reaches the limit it does this.ck the web counter and reset

gavrielx
01-15-2017, 06:15 AM
what if you print a blank word document?
copy is ok?

sounds like hard drive in print controler (but need more info)

can't print a black word document.
copy is fine.

blackcat4866
01-15-2017, 02:03 PM
I would connect my laptop via crossover cable, and test printing that way. If it prints properly, you may just have a very poor network connection. At that point, I would plug my laptop into the network cable of the customers network and ping back to the server. Watch for long ping times (more than 5 ms), and dropouts. =^..^=

gavrielx
01-16-2017, 09:30 AM
I would connect my laptop via crossover cable, and test printing that way. If it prints properly, you may just have a very poor network connection. At that point, I would plug my laptop into the network cable of the customers network and ping back to the server. Watch for long ping times (more than 5 ms), and dropouts. =^..^=
the connection is just fine

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