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K33B0
01-27-2017, 06:09 AM
Hi I got an konica minolta B4050 that gives an trouble code FB45 (000.00) everytime the client sends a scan to mail it pops up. Can anyone help please?

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Woxner
01-27-2017, 06:20 AM
dont see this code in the book

K33B0
01-27-2017, 06:48 AM
Could it be maybe putting on the fax kit afterwards on the machines

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Qball
04-25-2017, 08:58 PM
I'm getting this, too. Researching now. K33B0, were you able to make any breakthroughs on this?

I'm having this on a C3350.

A quick search in the C3350 service manual shows FB45 being 'Asahi ASIC error (higher layer driver) JPEG compressing circuit: miscellaneous error'.
It's pointing toward the MFP board.


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Synthohol
04-25-2017, 09:55 PM
Problem
Code FB-45

Solution
CAUSE:
An error code FB-45 after scanning a document as a JPEG or TIFF file type.

SOLUTION:
Set the PDF/A default setting to OFF as follows:
Press Utility Key -> Administrator Settings -> System Settings -> PDF/A default settings -> Set to [Off]

Technical Notes
This issue was resolved by base firmware A3GN30G0803-W99. Only use the solution if unable to update firmware.

hope thats it. good luck!

Qball
04-25-2017, 09:56 PM
Problem
Code FB-45

Solution
CAUSE:
An error code FB-45 after scanning a document as a JPEG or TIFF file type.

SOLUTION:
Set the PDF/A default setting to OFF as follows:
Press Utility Key -> Administrator Settings -> System Settings -> PDF/A default settings -> Set to [Off]

Technical Notes
This issue was resolved by base firmware A3GN30G0803-W99. Only use the solution if unable to update firmware.

hope thats it. good luck!

Thanks. That's exactly what I did. I updated firmware to W99. Thanks for the reply!


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