BizHub 222: printing (won't print to PC)

[RandyW]

1 of our accounts acquired a BizHub 222 from another 1 of their locations.

Pretty sure they were trying to print on a network with Windows 7 x 64 bit.

We entered an IP address and were able to ping it but never could print to it.

Ricoh has a thing they call the Web Image Monitor were you put the IP address in a web browser. We tried that and nothing
came up. There was a Universal Print driver we tried to use.

Is it possible the firmware needs to be udated? Or it doesn't have drivers that will work.

thanks.

[guitar9199]

As a test, try connecting a laptop with a USB cable and see if the unit will print at all. If it does, it's most likely network related....if not, it's the machine.

...at least that's where I'D start.... YMMV

[Woxner]

reset the network to auto and let it pick up everything. make sure authentication is not on. use the pcl driver. universal sucks. also try a crossover and a laptop. usb printing is different. if network port is bad usb will still work. you may need to update firmware for browser problem. what os are you using. also use chrome.

[Synthohol]

if you can print a configuration page the controller is working (usually)
does it?