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captainrva
02-15-2017, 07:22 PM
I have a customer that has multiple machines on their network that have never been able to scan to email using Office 365. We finally got their '4e' series machines to scan to email after adding SSL certificates that use SHA2 but the other 4 machines that are '2' series don't have the option of SHA2 when making the certificates. Is this a configuration problem on the Office 365 email server? Is there a FW update for the '2' series? Any help is appreciated.

copier tech
02-15-2017, 07:32 PM
Yes there is a firmware fix for this issue.

Also I believe on the e series too there is no need to create the SSL certificate with the updated firmware?

captainrva
02-15-2017, 07:59 PM
The only FW update I can find with konica is for the non-e series '4' machines.

Synthohol
02-15-2017, 10:20 PM
i dont think the 2 series is supported. time to upgrade the copier!$$$$


Reference
Konica Minolta fully supports scan-to-email using Microsoft® Office 365™.
Microsoft® Office 365™ uses SHA-2 for its mandatory hashing cryptography algorithm.

In 2002, SHA-2 became the new recommended hashing standard. SHA-2 is often called the SHA-2 family of hashes because it contains many different-size hashes, including 224-, 256-, 384-, and 512-bit digests.Currently the most popular one is 256-bits

As of January 1, 2016, Microsoft will no longer allow certificate authorities in the Microsoft Root Certificate Program to issue certificates for SSL or code signing that use the SHA-1 hashing algorithm. SHA-2 is the preferred method now.

The following are the incoming and outgoing IMAP server settings for Office 365.

Setting IMAP (incoming) SMTP (outgoing)
Server Name outlook.office365.com smtp.office365.com
Port Number 993 587
Encryption Method SSL TLS

Supported Models:


bizhub 224e/284e/364e/454e/554e
bizhub 654e/754e/
bizhub C224e/C284e/C364e
bizhub C454e_C554e
bizhub C654e_C754e
bizhub 227/287
bizhub C258/C308/C368
bizhub C458/C558/C658
bizhub 808/958
bizhub 4050/4750
bizhub C3350/C3850/C3850FS
bizhub C220/C280/C360

Please see attached Technical Bulletin #10310.

Notes:
1. NON-4e "Version Up firmware for MIF devices" is required to support SHA2. (bizhub C224/C284/C364/C454/C554/C654/C754)
You can use any of the following Special Firmware:


bizhub C224, C284, C364, C454, C554 Special Firmware Version GB0-K9 Support of SHA-256 (Version Up firmware for MIF devices)
bizhub C654, C754 Special Firmware Version GB0-K9 Support of SHA-256 (Version Up firmware for MIF devices)
bizhub C224, C284, C364, C454, C554 Special Firmware Version GB6-K9 Support of SHA-256 (Version Up firmware for MIF devices)
bizhub C654, C754 Special Firmware Version GB6-K9 Support of SHA-256 (Version Up firmware for MIF devices)
bizhub C224, C284, C364, C454, C554 Special Firmware Version GB5-K6 Support of SHA-256 (Version Up firmware for MIF devices)
bizhub C654, C754 Special Firmware Version GB5-K6 Support of SHA-256 (Version Up firmware for MIF devices)

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