occus
02-28-2017, 11:08 AM
Hello
We have problems with spooler crashs on a Develop ineo+258/bizhub c258
Server2012R2 and Windows 7 Clients
Driver Version 6.1.2.0 (Generic Develop)
it happens on different clients. The jobs stay in the printer queue and after restart the client spooler it works again until the next crash...
Error:
35758
History:
Bizhub c220 was first installed and works perfect until we changed the machine and the driver.
First the administrator has changed only the driver on the existing bizhub c220 installation, he get application freezer...
After he cleaned the server and the clients from driver manual with restarts and made a fresh installation with new share name. The clients get the printers with gpo.
The freezers are gone but the crashes on client spooler are still a problem.
i can't tell what for jobs crashes the spooler, the customer tells me from different applications... what i have seen was a pdf from adobe reader.
Any experiences or advices are welcome
Thanks!
We have problems with spooler crashs on a Develop ineo+258/bizhub c258
Server2012R2 and Windows 7 Clients
Driver Version 6.1.2.0 (Generic Develop)
it happens on different clients. The jobs stay in the printer queue and after restart the client spooler it works again until the next crash...
Error:
35758
History:
Bizhub c220 was first installed and works perfect until we changed the machine and the driver.
First the administrator has changed only the driver on the existing bizhub c220 installation, he get application freezer...
After he cleaned the server and the clients from driver manual with restarts and made a fresh installation with new share name. The clients get the printers with gpo.
The freezers are gone but the crashes on client spooler are still a problem.
i can't tell what for jobs crashes the spooler, the customer tells me from different applications... what i have seen was a pdf from adobe reader.
Any experiences or advices are welcome
Thanks!