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KMtech69
03-07-2017, 07:59 PM
Hi all
I'm having a problem with a BH350 that is asking for firmware "load paper in drawer". If anyone still has this firmware I would appreciate it.

Thank you in advanced

mo0651
03-07-2017, 09:58 PM
So the white lever on feed section is not broken?:cool:

KMtech69
03-07-2017, 10:08 PM
Yes I have replaced the whole feed unit. It will run 2 or 3 copies then say replace paper.

mo0651
03-07-2017, 10:24 PM
Ahhhh, What color is the plastic latch that is supposed to hold the tray closed? White? There was a mod put out because the tray could actually come out a hair and cause this. also the
tray could crack at the spot that the same holder is supposed to hold.:cool:

KMtech69
03-07-2017, 11:11 PM
I Have installed all the modes and updates except for the firmware. I have also held the drawer into position and had the problem happen.

Woxner
03-07-2017, 11:48 PM
wewll firmware wont fix that problem. you may have a bad sensor. if you put the new lock on make sre the tray is not cracked where it latches

CraigW
03-08-2017, 01:30 PM
Try taking the registration clutch off and spray some IPA down the white plastic gear/cup open edge and spin it a bunch to dry.....then test.

What is the total counter at ?

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