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AVux07
04-04-2017, 03:01 PM
The customer runs 11x17 booklets that have staples right-on the fold. When they run 8.5x11 booklets the staples are about 3 mm off the fold consistenly. I can adjust the 11" staples to be on the fold but then the 11x17 staples are off. Any ideas?

blackcat4866
04-04-2017, 11:44 PM
Is the paper cut accurately? Is the paper tray programmed to the correct size?

I had one just the other day that the enduser was complaining about varying registration on ledger. True, a few of the pages were actually 11" x 17", but the rest varied randomly from 10" x 15 3/4" to 12" x 18 1/4". Some of the corners were 90 degrees, but most varied from 88 to 93 degrees. When your customer cuts their own paper, accuracy can be an issue.

I had another customer recently that manually custom programmed tray #1 to 8 1/2" x 14". Why? I can't imagine. Maybe they just liked the way it folded the LTR-R booklets off center.

=^..^=

methogod
04-05-2017, 02:04 PM
We have a simular issue, tech said its a nightmare to adjust the stitcher unit (the tech we call when i can't figure it out)....

we always have an offset around 1-2mm. So we rotate 180 in the rip, so that its shifted to the back.... its dead on up to 16 pages, after that it drifts of the spine.

I know there is a fine adjustment but we were never able to get that to work or work well enough to make it better....

afterhours
04-05-2017, 10:50 PM
I just had a similar issue and just taught the customer how to adjust it in service mode. I dont necessarily recommend doing this, but my customer was pretty advanced.

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