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Taminol
08-13-2008, 04:14 PM
Hi guys, a little guidance is required.

We have collected a fairly old KM C250 which we want to upgrade to the latest firmware. But I'm not entirely sure where to start.
I have printed off the Machine Management List which shows loads of firmware of differing versions.
I'm guessing that the "MFP Controller BOOT Program" is the most relevant one. It shows the following number.....4038-1E00-G00-000 46AC.
I've looked through the Infohub and also the Downloads site, but cannot find a reference to this. What version do I have ?
Also, which versions do I need to use as intermediate firware to reach the latest ?

Thanks

Tam

selig67
08-13-2008, 11:22 PM
The MFP controller is where you look. not the BOOT.

the lateset firmware is 4038-0100-GW4-K0-000

the best way to check is look at the check sum. the newest should be 52D3.. the earlier versions are, from earliest to latest..

E14B
DA47
29CD
81BA
8385
D7FC
8B84

Taminol
08-14-2008, 06:56 PM
Thanks Selig67, I will look further in to it tomorrow at work.
The only reference numbers I have heard of before regarding firmware upgrades are Ph numbers. For example Ph2.00, Ph2.50, Ph2.35, and so on.

selig67
08-14-2008, 07:32 PM
if you like.. I have a pdf of all the latest firmware levels for konica

Taminol
08-14-2008, 09:55 PM
Yeah that would be great - thanks

JSC
08-14-2008, 10:12 PM
The only reference numbers I have heard of before regarding firmware upgrades are Ph numbers. For example Ph2.00, Ph2.50, Ph2.35, and so on.

Ph= Phase ie Phase 2.00 etc, the lattest standard firmware realese for the UK is Phase 3.03, although there is a special version at Phase 3.05, I would just go for the 3.03.

selig67
08-14-2008, 10:15 PM
ok, sent you the pdf... it is for US machines though :confused:

look for an email from slapdackle

Taminol
08-14-2008, 10:16 PM
Ph= Phase ie Phase 2.00 etc, the lattest standard firmware realese for the UK is Phase 3.03, although there is a special version at Phase 3.05, I would just go for the 3.03.


How does the correlation work in respect of their checksum numbers as metioned by Stelig and the Phase number ?

selig67
08-14-2008, 10:29 PM
the check sum shows up on the managers list next to the firmware. just an easier way to look through all those numbers

Taminol
08-14-2008, 10:32 PM
the check sum shows up on the managers list next to the firmware. just an easier way to look through all those numbers

I just browsed through the .pdf you sent me. It's really good - all you could ever want to know about firmware history - thanks for sending it:)

carlosr01
02-05-2009, 05:42 PM
Hi, folks.
(please excuse my english)

I need help with C250 too.

I have an angry customer and i dont know to handle him.
I hope you can help me.

The Bizhub C250 have 4038-3000-G00-13-000 firmware version.
I have several problems:

a. Randomsly the web server stop responding
b. Randomsly the scanner *do not* save scanned document onto HDD
and others.

I want to upgrade to latest firmware available but i cant' find the firmware toolkit and/or the firmware image.

Please, can you helpo me?
Thanks in advance.
Bets reagrds,
Carlos

Taminol
02-05-2009, 08:55 PM
Hi, folks.
(please excuse my english)

I need help with C250 too.

I have an angry customer and i dont know to handle him.
I hope you can help me.

The Bizhub C250 have 4038-3000-G00-13-000 firmware version.
I have several problems:

a. Randomsly the web server stop responding
b. Randomsly the scanner *do not* save scanned document onto HDD
and others.

I want to upgrade to latest firmware available but i cant' find the firmware toolkit and/or the firmware image.

Please, can you helpo me?
Thanks in advance.
Bets reagrds,
Carlos

Superb bit of thread hijacking Carlos:D
Jus' kiddin':p
With regards to your angry customer and you not knowing how to handle him. May I suggest aromatherapy, it works wonders on creating calmness.

As for the other matter of firmware. You should find them both on the KM download site.

carlosr01
02-06-2009, 09:13 PM
Hi, Taminol.

Thanks for your reply.
I look into KM sites (US, global, Japan) and still cant find it.

Maybe you can send me the link?
Thanks in avcance.
Best Regards,
Carlos.


Superb bit of thread hijacking Carlos:D
Jus' kiddin':p
With regards to your angry customer and you not knowing how to handle him. May I suggest aromatherapy, it works wonders on creating calmness.

As for the other matter of firmware. You should find them both on the KM download site.

Taminol
02-06-2009, 09:20 PM
Are you looking in the public sites or the KM authorised engineer site ?

carlosr01
02-06-2009, 10:37 PM
Public.
I'm not auth engineer.
Just an simple technician with an ungry customer :(

Thanks!


Are you looking in the public sites or the KM authorised engineer site ?

Taminol
02-06-2009, 10:55 PM
Ok, I've sent you a PM asking for your email.

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