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blueboy2001
08-13-2008, 11:25 PM
Anyone come across an issue with the C450 c/w Fiery showing the incorrect user name in the print queue with the PCL driver?

When the Fiery RIP's the job it shows the correct user name within the controller screen and within Command Workstation, but when the job arrives at the copier in it's job list it shows the wrong name - usually most jobs take the same username as the previous one but the odd one doesn't, and the username that appears isn't constantly the same one - it seems to change about twice a day!

This has been going on for a while, but the machine did behave correctly when first delivered. It's a very strange problem and I've had 2 techs scratching their heads over it - one said use the PS driver but most of our work prints quicker using PCL.

RockETop
08-14-2008, 12:00 AM
- one said use the PS driver


:wink:

nmfaxman
08-14-2008, 12:29 AM
Fiery is a PS printer. PCL is an HP emulator.

redhotrob
08-14-2008, 10:33 AM
How about making sure your driver version matches your machine firmware version?

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