Eugene74
05-19-2017, 03:06 PM
Hi Guys,
Have anyone else had a similar problem in the past? Tray 1 on the machine show that there are paper in the cassette, but the lift plate did not rise to the top. Obviously if you make a copy it will show a jam, because of no paper (even though the machine say there are paper present) We have changed the the feed sections, replaced the complete tray, swop around the connector at the back of the cassette, replace PRCB board and the power supply board. So basically all relevant parts have been exchanged.
When we have done to see if this is not a pinched wire / broken harness we have changed the connector of tray 1 with tray 2 on the PCRB board and run the motor, sensor check in service mode (load check). Tray 1 then operates perfectly and problem move over to tray 2.
Any assistance is highly appreciated, we are against the wall at this stage.
Thank you .
Have anyone else had a similar problem in the past? Tray 1 on the machine show that there are paper in the cassette, but the lift plate did not rise to the top. Obviously if you make a copy it will show a jam, because of no paper (even though the machine say there are paper present) We have changed the the feed sections, replaced the complete tray, swop around the connector at the back of the cassette, replace PRCB board and the power supply board. So basically all relevant parts have been exchanged.
When we have done to see if this is not a pinched wire / broken harness we have changed the connector of tray 1 with tray 2 on the PCRB board and run the motor, sensor check in service mode (load check). Tray 1 then operates perfectly and problem move over to tray 2.
Any assistance is highly appreciated, we are against the wall at this stage.
Thank you .