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mkarip
05-28-2017, 01:46 PM
Dear Friends, we have following Problem

Copier: C280
Internal Prints: OK
Copy & Scan from glass & ADF both skewed see picture
exchanged whole scanunit with a working one, same issue

Thanks for your help in advance

allan
05-28-2017, 03:04 PM
Did you change the entire top piece?

blackcat4866
05-28-2017, 03:12 PM
Well it seems to me like your enduser has been leaning on the scanner, and bent it. If it were me I'd give the copier a bear hug.

What you do is wait until the enduser is looking the other way, then loop your left arm under the scanner. Slowly lift the copier off it's wheels, then let it down. Make a test scan. Repeat if necessary.

On your invoice write "Adjusted optical skew." and don't tell the enduser how you did it, but do suggest that they stop leaning on the copier. =^..^=

mkarip
05-28-2017, 03:35 PM
Did you change the entire top piece?
yes

HuronMan
05-30-2017, 01:37 PM
Did you try a different paper tray?

mthomasebs
05-30-2017, 01:41 PM
Did you try a different paper tray?

Its a scanner issue, why would you use a paper tray?

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