DI 351 scan to email

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  • poz31
    Technician
    50+ Posts
    • Aug 2006
    • 87

    DI 351 scan to email

    Ok got the machine in a network enviromnet (peer to peer no server).. got the scan option card intalled on the print controller (below)
    what sorftware do I need to make run .. any special adjustments???
  • knightfall
    Senior Tech
    500+ Posts
    • Jul 2006
    • 633

    #2
    in order for scan to email to work your customer must have their own email server at their location, it will not work with outside email systems. They will have to scan to file and attach the file to email.
    Get your facts first, and then you can distort them as much as you please.

    Comment

    • mitchl
      Trusted Tech
      Site Contributor
      250+ Posts
      • Apr 2007
      • 499

      #3
      To work correctly you do not need any extra software. You just need a real smtp server . It doesnt need to be in your building, it can be off site but cannot be yahoo.com, hotmail.com etc. Verizon , Rapid systems ,etc work fine. Put the smtp address as (example: 65.102.21.108) and dont forget to give your machine an e-mail address or most servers will reject the request.

      Comment

      • mjunkaged
        Trusted Tech
        250+ Posts
        • Feb 2009
        • 366

        #4
        Email address for this model? Har Har!!

        Bud:
        You can't put an email 'from' address into this machine, the only way it will work is with an ISP (or internal mail server) that allows UNauthenticated email sending.
        My ISP lets me have the IP and use it for scanning (I pay them enough), but many will not, and some have gone so far as never telling you the real mail server IP as well as not allowing you to see the IP in the return path of any bogus emails you send out. I have also encountered many so-called network administrators who otherwise knew what they were doing who could not give the actual IP for whatever reason.
        I have one in my shop (a.k.a. kitchen) and it's set up to scan to email , no sweat, all you need is the SMTP IP. Don't even need a proxy IP. I guess I'm lucky my ISP is cool.

        Comment

        • apache_cat
          I.T. Tech
          50+ Posts
          • Jul 2009
          • 81

          #5
          If this machine is the same as the KM 351 it will use the administrators/machine email address as the send from address. I always put the same thing in both never bothered to find out which one it uses.

          Comment

          • TheOwl
            Service Manager
            Site Contributor
            1,000+ Posts
            • Nov 2008
            • 1733

            #6
            Ok, just a couple of things to add here.

            1. This machine does not have any form of authentication
            2. The machine will scan to either an internal or external SMTP server as long as there is no authentication required.

            Failing this, then knightfall was right in saying scanning to file then attaching the file to an email would be the way to go.

            Just remember that these machines only have scan to FTP available on them.
            Please don't ask me for firmware or service manuals as refusal often offends.

            Comment

            • nmfaxman
              Service Manager
              Site Contributor
              1,000+ Posts
              • Feb 2008
              • 1705

              #7
              This will answer all your questions.

              RTFM
              Why do they call it common sense?

              If it were common, wouldn't everyone have it?

              Comment

              • Peter Sim
                Trusted Tech
                250+ Posts
                • Sep 2008
                • 440

                #8
                Originally posted by knightfall
                in order for scan to email to work your customer must have their own email server at their location, it will not work with outside email systems. They will have to scan to file and attach the file to email.
                I need advice .This is only apply to this model or every copier brand because i have hosting server out side my location and i can't do scan to email feature from my copier machine (sharp and canon) .

                Comment

                • TheOwl
                  Service Manager
                  Site Contributor
                  1,000+ Posts
                  • Nov 2008
                  • 1733

                  #9
                  All new machines can scan to email servers that require authentication, but some older machines could not. Seeing as the Di351 is now 4 generations old, authentication wasn't a big thing back then.
                  Please don't ask me for firmware or service manuals as refusal often offends.

                  Comment

                  • Peter Sim
                    Trusted Tech
                    250+ Posts
                    • Sep 2008
                    • 440

                    #10
                    Originally posted by TheOwl
                    All new machines can scan to email servers that require authentication, but some older machines could not. Seeing as the Di351 is now 4 generations old, authentication wasn't a big thing back then.
                    Thank you.

                    Comment

                    • Peter Sim
                      Trusted Tech
                      250+ Posts
                      • Sep 2008
                      • 440

                      #11
                      I just read thru the old forum from this site and sucessfully do it scan to email feature for canon machine.
                      Just add data sending to 99MB.

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