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devontug
06-12-2017, 05:45 PM
Can anyone explain how can I get rid of this message and get machine as close to stock as possible

Machine comes with some kind of card reader

https://uploads.tapatalk-cdn.com/20170612/f7081aba2c043166ddcdc0217bb9fc9e.jpghttps://uploads.tapatalk-cdn.com/20170612/cf8b46417ad1fd82035561180e500448.jpghttps://uploads.tapatalk-cdn.com/20170612/ba9a143b465df75adb66d0a0fd50bae5.jpghttps://uploads.tapatalk-cdn.com/20170612/658e2ac48f6a47120b0fac242a629f83.jpg

Thanks in advance
DD


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allan
06-12-2017, 05:49 PM
You must format the HDD.
No thats not right.
You need to disable it in admin

devontug
06-12-2017, 05:50 PM
How do I go about that? And do I need any software?


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devontug
06-12-2017, 06:52 PM
Can anyone explain how do I go about doing this?


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habik
06-12-2017, 08:42 PM
Hi You need to disable the authentication in service mode.

I can only suggest to get a firmware with service manual from a guy who sell these here on copytechnet and that way you'll have your machine up to date software wise plus you will have the knowledge on how to fix your machine. If you ask nicely he may even give you a good deal to update firmware for both machines.

Or call local Konica engineer.

devontug
06-12-2017, 08:52 PM
Ok that sounds great I'm very interested how do I get to this person?
devontug@gmail.com


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habik
06-12-2017, 08:53 PM
Ok that sounds great I'm very interested how do I get to this person?
devontug@gmail.com


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google??

https://www.copierfirmware.co.uk/

habik
06-12-2017, 08:56 PM
http://www.copytechnet.com/forums/members/copier-tech.html

devontug
06-12-2017, 09:08 PM
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Synthohol
06-12-2017, 10:57 PM
tell ya what, donate some money to this site, become a contributor and ill send you a link to both firmwares and service manuals if you like.
i dont want any money, i dont charge for files. i do want to see this site self supporting one day without ads and with enough contributors it can happen i hope.

you have my offer ;)

devontug
06-12-2017, 11:26 PM
tell ya what, donate some money to this site, become a contributor and ill send you a link to both firmwares and service manuals if you like.
i dont want any money, i dont charge for files. i do want to see this site self supporting one day without ads and with enough contributors it can happen i hope.

you have my offer ;)

I just did


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habik
06-13-2017, 12:05 AM
tell ya what, donate some money to this site, become a contributor and ill send you a link to both firmwares and service manuals if you like.
i dont want any money, i dont charge for files. i do want to see this site self supporting one day without ads and with enough contributors it can happen i hope.

you have my offer ;)

Hats down!

devontug
06-13-2017, 12:07 AM
tell ya what, donate some money to this site, become a contributor and ill send you a link to both firmwares and service manuals if you like.
i dont want any money, i dont charge for files. i do want to see this site self supporting one day without ads and with enough contributors it can happen i hope.

you have my offer ;)

I think that's a fair offer I accept ... [emoji106][emoji106]


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devontug
06-13-2017, 12:08 AM
Hats down!

I agree


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Synthohol
06-13-2017, 01:31 AM
PM responded to.
thanks for contributing!
i dont work here or have any relation to this site other than my own need to share info and help diagnose these machines from hell ;)

devontug
06-13-2017, 01:46 AM
PM responded to.
thanks for contributing!
i dont work here or have any relation to this site other than my own need to share info and help diagnose these machines from hell ;)

Done... No problem I have no issue with contributing all for a good cause [emoji106][emoji106]


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rrrohan
06-13-2017, 03:36 AM
To get past that screen just disable user authentication in admin mode

emujo2
06-14-2017, 01:24 PM
This device has been configured for CAC/PIV (didn't anyone see the CAC/PIV reader????). There are soft switches that have been enabled that prevent the card reader from being disabled. A reset back to factory might help, but you can't just "go in and turn off authentication". Emujo

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