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Cookr
06-21-2017, 02:15 PM
Customer with a BH 283 set up to scan to a folder on the server and the problem is that after time the machine starts getting a log in error and after a certain number of tries it locks out the other scanners on the network and the IT has to reset it and reinput the password in the konica and then it will work again for awhile. I have installed a HDD, Updated firmware, and just yesturday changed the MFP and NVram after that it was working for about 10-15 mins then i tested before i left and then login error again. I swapped back the original NVram as to get the counts back to normal and the scanning was working again for about 10-15 mins. Any ideas as to what could be going on I cant figure this one out yet. Thanks

The IT says that in the log it shows the konica stops using the password when login into the server? I dont get that or if thats even true

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