PDA

View Full Version : C500 Printing Problems to 11 x17 IC405


Custom Search


QMS
08-21-2008, 04:43 PM
We are having problems with printing to 11 x17 properly. The image shifts up and to the right (tried various settings under menus - ie image shift, image size etc) We suspect that the problem may be a software issue (driver) as the machine will copy and scan to 11 x 17 but will not print from computer properly to that size (ie network set-up). It will print to 8.5" x 11 properly. It was set-up using standard TCIP port with IP address. We have tried various drivers from Konica driver area of the web site. Initially we thought that this was maybe a computer issue but have tested from both a XP or Mac with Adobe Acrobat, Indesign, and Word with same results. Even downloaded sample template thinking it was a problem in set-up ... same problem. Any comments would be appreciated.

Machine Details:

Manufactured in August 2005
Equipped with IC405
Driver Fiery X3eTY 50C-KM PS v2.01

Custom Search