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Drcopy
07-26-2017, 02:03 AM
I have one of the Techs who performed a HDD physical format and then tried to update firmware but gets "external memory" error, it also does this for the movie data.
Machine boots up normal but gives animation data error, any ideas?

copier addict
07-26-2017, 02:18 AM
Sounds like there is something wrong with the thumbdrive. Either the firmware is written improperly, or the thumbdrive is not compatible.

Drcopy
07-26-2017, 02:53 AM
Tried 2 usb sticks and double checked that I copied the firmware properly.

Nommo
07-26-2017, 02:57 AM
How about trying to import custom loading screen from USB? That way you may check if it will accept the stick.

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