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michal0110
08-08-2017, 10:30 AM
Hey,


My printer: Bizhub c224e
Error code: C- c212
When: downloading scans through printer website


So I can send something to printer and print it, also I can scan something to printer hdd. Problem is with downloading scan.
When I want to download scan through web it says something like "you can't do it, error" and the printer shows error C- c212.
Maybe someone know what can be the problem?


Thx for help!

Max
08-08-2017, 11:29 AM
Try firmware

michal0110
08-08-2017, 02:57 PM
Is there any other way to repair?

copier tech
08-08-2017, 08:48 PM
Is there any other way to repair?

Try another browser, chrome is usually reliable.

What firmware & function version is the machine on?
if still on factory you will have various issues.

laitang
08-09-2017, 06:16 AM
You need reinstall the loadable device driver

michal0110
08-09-2017, 07:41 AM
Try another browser, chrome is usually reliable.


What firmware & function version is the machine on?
if still on factory you will have various issues.


I tried on IE and the same.
Firmware:

ROM Version
MFP Card Version A5C10Y0-F000-GD3-E4-400
MFP Controller BOOT Program A5C10Y0-1E00-G00-04(00)
MFP Controller Linux Base Linux-2.6.26.8-rt16
MFP Controller Kernel Program A5C10Y0-1C00-G00-51
MFP Controller SubSet A5C10Y0-1F00-GC1-G0(00)
MFP Controller A5C10Y0-0100-GD3-E4(00)
Operation Panel Message Data A5C10Y0-8100-G00-E4-400
Fax Board Controller1
Fax Board Controller2
Engine Parameter A5C10Y0-0054-G00-01
Engine BOOT A5C10Y0-0055-G00-00
Scanner A5C10Y0-0023-G00-30
Printer A5C10Y0-0050-G00-25
ADF A3CF0Y0-0024-G00-12
Finisher
RU
ZU
Panel CPU A55V0Y0-8900-G60-00
DSC1
DSC2
Loadable Device Driver1 A2XK0Y0-A520-G00-02(00)
Loadable Device Driver2
SD
Voice Data
Movie Data A5C10Y0-C000-G00-00
Dictionary Data A5C10Y0-B100-G00-00
OCR Library
Panel Sound Data A5C10Y0-C200-G00-00
MFP Controller Thread Image Parameter A5C10Y0-8B00-G00-01
MFP Controller PIC Image Parameter A5C10Y0-8A00-G00-01
MFP Controller System A5C10Y0-1000-GD3-E4(00)
MFP Controller Print Controller A5C10Y0-3000-GC2-W2
MFP Controller Print Controller Font A5C10Y0-3F00-G00-W0
MFP Controller Print Controller Demo Page A5C10Y0-3E00-G00-01
MFP Controller MIO A5C10Y0-5000-G00-E3(00)
MFP Controller PIC A5C10Y0-8200-G00-91




You need reinstall the loadable device driver
Hmm can you write me how to do it?

michal0110
08-10-2017, 07:47 AM
Try another browser, chrome is usually reliable.

What firmware & function version is the machine on?
if still on factory you will have various issues.


MFP Card Version
A5C10Y0-F000-GD3-E4-400


MFP Controller BOOT Program
A5C10Y0-1E00-G00-04(00)


MFP Controller Linux Base
Linux-2.6.26.8-rt16


MFP Controller Kernel Program
A5C10Y0-1C00-G00-51


MFP Controller SubSet
A5C10Y0-1F00-GC1-G0(00)


MFP Controller
A5C10Y0-0100-GD3-E4(00)


Operation Panel Message Data
A5C10Y0-8100-G00-E4-400


Fax Board Controller1



Fax Board Controller2



Engine Parameter
A5C10Y0-0054-G00-01


Engine BOOT
A5C10Y0-0055-G00-00


Scanner
A5C10Y0-0023-G00-30


Printer
A5C10Y0-0050-G00-25


ADF
A3CF0Y0-0024-G00-12


Finisher



RU



ZU



Panel CPU
A55V0Y0-8900-G60-00


DSC1



DSC2







Loadable Device Driver1
A2XK0Y0-A520-G00-02(00)


Loadable Device Driver2



SD



Voice Data



Movie Data
A5C10Y0-C000-G00-00


Dictionary Data
A5C10Y0-B100-G00-00


OCR Library



Panel Sound Data
A5C10Y0-C200-G00-00


MFP Controller Thread Image Parameter
A5C10Y0-8B00-G00-01


MFP Controller PIC Image Parameter
A5C10Y0-8A00-G00-01


MFP Controller System
A5C10Y0-1000-GD3-E4(00)


MFP Controller Print Controller
A5C10Y0-3000-GC2-W2


MFP Controller Print Controller Font
A5C10Y0-3F00-G00-W0


MFP Controller Print Controller Demo Page
A5C10Y0-3E00-G00-01


MFP Controller MIO
A5C10Y0-5000-G00-E3(00)


MFP Controller PIC
A5C10Y0-8200-G00-91





You need reinstall the loadable device driver

Can you tell me how to do it?

laitang
08-10-2017, 02:19 PM
A2XK0Y0-A520-G00-02 is loadable device driver or C224 not C224e.
Depend on authentication unit installed on the mfp: AU-102 or AU-201, you need uninstall old driver then reinstall new driver.
Perform your provider.

laitang
08-10-2017, 02:30 PM
Movie Data is old, latest is A5C10Y0-C000-G00-30

oldminolta
08-11-2017, 08:39 PM
[ATTACH]37326

Woxner
08-12-2017, 12:14 AM
its a card authentication error. load the loadable driver with a usb in service mode under loadable driver

EarthKmTech
08-12-2017, 12:59 AM
I had this error code on a machine sharing a power strip with a 1960's fridge at a school, it kept happening every few weeks and corrupting the hdd even with a new one. Once the machine and the fridge were separated the issue no longer occurred. It wasn't the card reader or the loadable device driver, it was the unreadable hdd itself resulting in the code. In my case it was likely massive voltage spikes on the power line every time the old fridge started and stopped.

(KM card reader and papercut MF in use)

michal0110
08-16-2017, 10:47 AM
I got new firmware, now it is:
ROM Version

MFP Card Version A5C10Y0-F000-G20-M1-990
MFP Controller BOOT Program A5C10Y0-1E00-G00-04(00)
MFP Controller Linux Base Linux-2.6.26.8-rt16
MFP Controller Kernel Program A5C10Y0-1C00-G00-76
MFP Controller SubSet A5C10Y0-1F00-G00-M5(00)
MFP Controller A5C10Y0-0100-G20-M1(00)
Operation Panel Message Data A5C10Y0-8100-G00-M0-990
Fax Board Controller1
Fax Board Controller2
Fax Board Controller3
Fax Board Controller4
Engine Parameter A5C10Y0-0054-G00-01
Engine BOOT A5C10Y0-0055-G00-00
Scanner A5C10Y0-0023-G00-33
Printer A5C10Y0-0050-G00-31
ADF A3CF0Y0-0024-G00-16
Finisher
RU
ZU
Panel CPU A55V0Y0-8900-G60-00
DSC1
DSC2
Loadable Device Driver1 A2XK0Y0-A520-G00-02(00)
Loadable Device Driver2
SD
Voice Data
Movie Data A5C10Y0-C000-G00-00
Dictionary Data A5C10Y0-B100-G00-00
OCR Library
Panel Sound Data A5C10Y0-C200-G00-00
MFP Controller Thread Image Parameter A5C10Y0-8B00-G00-01
MFP Controller PIC Image Parameter A5C10Y0-8A00-G00-05
MFP Controller System A5C10Y0-1000-G20-M1(00)
MFP Controller Print Controller A5C10Y0-3000-G01-47
MFP Controller Print Controller Font A5C10Y0-3F00-G01-41
MFP Controller Print Controller Demo Page A5C10Y0-3E00-G00-81
MFP Controller MIO A5C10Y0-5000-G00-U5(00)
MFP Controller PIC A5C10Y0-8200-G00-B5



But I still got the error.
I should say that before the problem came, I installed card authentication device.

cooke123
07-14-2023, 02:03 PM
You need reinstall the loadable device driver


thanks for that is was the card reader driver, uninstalled then installed all ok

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