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BOTOY
08-16-2017, 09:19 PM
Hi,

Our KM C1085 starting to guet hold on warm up for several minutes then. Service code C-3917 appear and wouldn't go even when shut daw and restart machine.
Any idea about this issue?
Thanks

Woxner
08-16-2017, 10:49 PM
you have to go in serve mode and reset soft sw. it a lower fuser roller code. thermister could be bad or lamp is not comming on

BOTOY
08-17-2017, 08:38 AM
you have to go in serve mode and reset soft sw. it a lower fuser roller code. thermister could be bad or lamp is not comming on

Hi Woxner, will try this today.
thanks for help.

BOTOY
08-18-2017, 09:40 AM
Hi,
We reset sw and machine work again.
thanks Woxner.

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