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hugohug
08-16-2017, 11:09 PM
Have a new machine (7K copies) Doc feeder pulls paper in makes turn to glass, only gets partially out. Makes a loud noise like its trying to transport the paper then stops and jams. No blockage in path, does it every time. Any one have an idea I need instructions to remove Doc Feed cover too

blackcat4866
08-17-2017, 01:30 AM
What jam codes are you getting? =^..^=

hugohug
08-17-2017, 04:30 PM
What jam codes are you getting? =^..^=
Just document feeder jams. You can make copies on glass Is there a jam counter log that I can get into that will narrow it down? How do you get into the service mode ( no manual)?

blackcat4866
08-19-2017, 02:18 AM
First task: buy a manual.

I tell this to our techs: I don't read manuals to people perfectly capable of reading for themselves. =^..^=

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