I have the following issue...
Paper does not feed from tray 1... 11-01 error
says its jammed but nothing ever leaves the tray...
but feeds from tray 2...
I checked the guides... all close... no change...
did a trouble reset no change...
installed new rollers... no change...
installed new black and white clutches in tray 1 feed section no change...
swapped all sensors from tray 1 section of feed assembly to tray 2 no change...
swapped tray 1 and 2 black and white clutches... no change...
changed whole paper feed assembly no change...
swapped lift motors between tray 1 and 2 no change...
looking at replacing paper feed drive assembly...
checking if there is anything else to try or if I have completely gone off the reservation...
Paper does not feed from tray 1... 11-01 error
says its jammed but nothing ever leaves the tray...
but feeds from tray 2...
I checked the guides... all close... no change...
did a trouble reset no change...
installed new rollers... no change...
installed new black and white clutches in tray 1 feed section no change...
swapped all sensors from tray 1 section of feed assembly to tray 2 no change...
swapped tray 1 and 2 black and white clutches... no change...
changed whole paper feed assembly no change...
swapped lift motors between tray 1 and 2 no change...
looking at replacing paper feed drive assembly...
checking if there is anything else to try or if I have completely gone off the reservation...
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