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mrwho
12-29-2017, 02:03 PM
Good afternoon!

Could someone please enlighten me on how to select pulse dialing or tone dialing in Ricoh mfp with fax option, for troubleshooting? I can't find it anywhere, and it's driving me crazy...

Cheers!

mikadonovan
12-29-2017, 02:56 PM
On a c5503...User tools>facsimile features>initial settings>select dial/push phone.

mrwho
12-29-2017, 03:18 PM
Thank you. On this specific case, it's on a mp171, so I'll check it ASAP and give you some feedback.

Thanks!

mrwho
12-29-2017, 03:38 PM
No dice. I've already had been looking everywhere before and now double checked where you said and there's no such thing. Even on fax sp there are several settings that mention pulse duslibg, but no option whatsoever to select between pulse and tone.

slimslob
12-29-2017, 09:40 PM
Thank you. On this specific case, it's on a mp171, so I'll check it ASAP and give you some feedback.

Thanks!

Help us help you by providing the model designation in your original post.

slimslob
12-29-2017, 09:43 PM
No dice. I've already had been looking everywhere before and now double checked where you said and there's no such thing. Even on fax sp there are several settings that mention pulse duslibg, but no option whatsoever to select between pulse and tone.

It is User Tools - Fax Function - Administrator Tools.
Select Dial/Push Phone
Use this function to select a line type.
Dial and Push lines are available for selection.
This function is not available in some areas.


Select [Fax Features] using [http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001037/0001037157/view/manual_common_image/iconst1.085.gif] or [http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001037/0001037157/view/manual_common_image/iconst1.084.gif], and then press the [OK] key.

Select [Administrator Tools] using [http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001037/0001037157/view/manual_common_image/iconst1.085.gif] or [http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001037/0001037157/view/manual_common_image/iconst1.084.gif], and then press the [OK] key.

Select [Select Dial/Push Phone] using [http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001037/0001037157/view/manual_common_image/iconst1.085.gif] or [http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001037/0001037157/view/manual_common_image/iconst1.084.gif], and then press the [OK] key.

Select [Push Phone] or [Dial Phone (10PPS)] using [http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001037/0001037157/view/manual_common_image/iconst1.085.gif] or [http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001037/0001037157/view/manual_common_image/iconst1.084.gif], and then press the [OK] key.

Press the [User Tools/Counter] key.

mrwho
12-29-2017, 10:09 PM
Help us help you by providing the model designation in your original post.

The reason I didn't was because I really thought (naive, perhaps) that it would be (at least approximately) the same for most MFPs.



This function is not available in some areas.


That probably is it. I need to try it by choosing some other options on the Area selection!

Will do it sometime next year - thank you very much! Will keep you posted!

Cheers!

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