linakerd
01-16-2018, 04:19 AM
Please forgive me if this come across as a stupid question
I'm new to Konica I've been working on them for 6 months now . We have 6 of our Konica machine ranging from c224 to c364 that will not scan to email using our smtp Client or 2 other smtp clients I've tried . they come up with network error 32 ( The pipe is broken ).
Its got the latest firmware , ive tried Reset of the NIC but still with the network error 32 . it doesnt matter with the email destination either, gmail, hotmail, outlook . Its probably simple but all the machines that have the problem seem to say SSL needs setup when trying to log in web browser as Admin . so i created a SSL certificate . still will not scan to email .
The Faster c454 work fine with scan to email but we no longer have any in the workshop to compare to .
Any advice would be much appreciated.
Thanks in advance
I'm new to Konica I've been working on them for 6 months now . We have 6 of our Konica machine ranging from c224 to c364 that will not scan to email using our smtp Client or 2 other smtp clients I've tried . they come up with network error 32 ( The pipe is broken ).
Its got the latest firmware , ive tried Reset of the NIC but still with the network error 32 . it doesnt matter with the email destination either, gmail, hotmail, outlook . Its probably simple but all the machines that have the problem seem to say SSL needs setup when trying to log in web browser as Admin . so i created a SSL certificate . still will not scan to email .
The Faster c454 work fine with scan to email but we no longer have any in the workshop to compare to .
Any advice would be much appreciated.
Thanks in advance