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libmar
02-05-2018, 02:54 PM
Hello to all
I have this situation on my photocopier I have updated the firmware (thanks to Synthohol a great one) but I have not solved the problem.
according to you which can be the cause?

Gift
02-05-2018, 03:16 PM
Does it flash even if there is no network cable plugged in?

If not - try connecting direct to your notebook via crossover cable to bypass the customers network enviroment.

libmar
02-05-2018, 03:23 PM
no

I try and let you know

ps I verified that not even the USB and parallel port work
the PC does not reveal any photocopier

libmar
02-05-2018, 05:53 PM
no ... they always flash and the copier will not connect

tech51
02-05-2018, 07:32 PM
What was the original fault that caused you to update the firmware?
Did it print before the update?
Also, what colour are the lights on the port?

Phil B.
02-05-2018, 07:48 PM
sounds to me that your IP addy doesn't match the network scheme...

but it's really hard to diagnose due to the LACK of INFORMATION GIVEN.

blackcat4866
02-06-2018, 02:13 AM
It would help a lot to know what it is you are trying to fix.

If the problem is that you cannot print ... do you have the print server option? =^..^=

rrrohan
02-06-2018, 05:50 AM
check for bent pins. ive had this on a ç253

libmar
02-06-2018, 07:24 AM
What was the original fault that caused you to update the firmware?
Did it print before the update?
Also, what colour are the lights on the port?

for a period of time the copier after switching on the leds flashed and it took more than half an hour to connect to the network I thought it was a firmware problem and I reinstalled the firmware but the problem persists and now does not connect to the network the ip address is all ok I checked on the copier panel all the parameters are ok but the leds of the network card flash green and orange alternately


check for bent pins. ive had this on a ç253

which pins?

rrrohan
02-07-2018, 04:19 AM
network port pins

libmar
02-07-2018, 07:26 AM
this bizhup 420 is crazy
this morning the copier came out with the error c-c183
I used the program isw for the firmware but it locks both with USB and parallel cable I do not know what to do
I am attaching photos
if anyone has any ideas, please come forward thanks

kenpio
02-07-2018, 01:48 PM
Was not there a chip that was installed in the main board to enable it to print? I think it was called IC-204. Can you print a test print from the copier?

KEN

libmar
02-07-2018, 02:20 PM
in chips there is ... the photocopier is locked for c-c183 error

kenpio
02-07-2018, 09:34 PM
C-C183 The machine type mentioned in
the software is different between
the overall control and the image
control.

libmar
02-08-2018, 07:06 AM
Resolved
it was the network cable ... it worked on other PC and printers mind on the konica no

changed bizhub network cable started working
ps last question (then no more stress :-))
what is the latest firmware for bizhub 420?
thank you

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