BizHub 751 Streak/Line on Print

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  • Ascule
    • Nov 2024

    BizHub 751 Streak/Line on Print

    New to the forum.
    I searched for my issue before posting, didn't find anything that helped my specific issue.

    I have a consistent streak at the bottom of every print regardless of paper type/size.
    I scanned a printout. The streak has been lightened quite a bit, but you can still see the location of the streak. Its actually visible the across the entire image.
    (See attached pdf)

    I've found a few manuals for the 751, but nothing that gets into troubleshooting very deeply at all. Best I've found was a user manual that said to basically "clean the glass".
    Found a service manual on here. While very indepth with exploded parts listing, there isn't much at all about troubleshooting.

    I found a roller loose on what appears to be an imaging unit (again I don't know because I can't find a manual to confirm the name). The roller was detached on one side and jammed. Theres burned toner on the roller that can be seen on the pic. I tried to scrape it off but its very well burned in.
    (See attached image for re-attached roller)
    Any help is appreciated.
    Attached Files
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