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Valintine
05-07-2018, 05:56 PM
Hello

I have a Bizhub Pro 951 that started with a paper jam. When the customer tried to remove the jam following instructions on the screen the green handle that is used to pull out the adu broke. I have tried to turn the shaft with no luck. I also tried getting to the area from the rear of the machine and hit a wall. Has anyone have any suggestions. All help would be appreciated Thank you in advance.

allan
05-07-2018, 06:51 PM
Did you unlock the shaft??

bsm2
05-07-2018, 07:22 PM
in the front near handle along the front bottom of the ADU there is a little metal tab that will release the lock

Valintine
05-07-2018, 07:25 PM
The customer broke the handle trying to remove the jam. I am not able to turn the handle the shaft seems to be stuck. Is there a trick to get it to release?

Valintine
05-07-2018, 07:30 PM
I found it. Thank you both for the replies.

allan
05-07-2018, 07:37 PM
Its a little funny.
:p

blackcat4866
05-07-2018, 11:40 PM
If it gets really bent up you'll have to do major disassembly of the front of the drawer to reform the latching lock mechanism. I've also seen an enduser shear off the screw for the locking cam in the rear. Maybe I just got lucky, but it only dropped down into the bottom of the machine. I was able to spin out the threaded stub with a small bit and drill, laying under the drawer. =^..^=

allan
05-08-2018, 05:34 AM
If it gets really bent up you'll have to do major disassembly of the front of the drawer to reform the latching lock mechanism. I've also seen an enduser shear off the screw for the locking cam in the rear. Maybe I just got lucky, but it only dropped down into the bottom of the machine. I was able to spin out the threaded stub with a small bit and drill, laying under the drawer. =^..^=


Had that last week. Was not so lucky, had to cut groove in the shaft to turn it with a flat.

blackcat4866
05-09-2018, 12:55 AM
Had that last week. Was not so lucky, had to cut groove in the shaft to turn it with a flat.

Nice work! That's second choice. With the head broken off, the threaded stub isn't tight. I just needs some encouragement. =^..^=

Synthohol
05-09-2018, 04:07 AM
left handed drill bits are the tits for this!
otherwise i carry a file and grind a slot. i really should get a dremmel.

allan
05-09-2018, 05:48 AM
a Dremmel would be a most useful tool.
Another thing to carry in the car....

blackcat4866
05-09-2018, 10:47 PM
a Dremmel would be a most useful tool.
Another thing to carry in the car....

I have far too much stuff in the car, Dremel included. =^..^=

blackcat4866
05-09-2018, 10:48 PM
a Dremmel would be a most useful tool.
Another thing to carry in the car....

I have far too much stuff in the car, Dremel included. =^..^=

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